Digital Ad Operations Associate

🕒 April 7

🏈 Alabama, Arizona, +32 more states – Remote

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💵 $40k - $45k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 45%

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Logo of Future

Future

1001 - 5000 employees

Founded 1985

💼 Consulting

📣 Marketing

✈️ Travel

Consulting • Marketing • Travel

Future is home to the world's top specialist media brands, reaching 1 in 3 adults online in the US and the UK. The company connects people to their passions through high-quality content and innovative technology. It is committed to making a positive societal impact and ensuring a sustainable future for both the planet and communities.

📋 Description

• Serve as the face of the brand and front line of ad campaign execution in partnership with a Client Service Account Manager • Focus on campaign success from closed won to renewal and manage campaigns daily • Communicate with clients to secure campaign assets and answer ad specifications • Iterate ad copy for performance improvements • Respond to questions promptly, including tags and troubleshooting ad issues involving tracking, pacing, implementation, and reporting • Send reminder emails for upcoming scheduled ads and final ad previews for client approval • Upload, test, and schedule advertising creative using ad servers to ensure timely start and full delivery of campaigns • Investigate delivery discrepancies and technical issues with clients, agencies, third-party platforms, and internal parties, and provide resolutions • Keep Account Managers and clients informed about campaign data, creative status, client requests, and campaign priorities • Support Account Managers in maintaining advertiser client relationships and campaigns through excellent customer service • Provide the Partner team with creative previews for association approval • Report to the Email Ad Ops Manager

🎯 Requirements

• Systems proficiencies: Proprietary ad tech, Salesforce, Litmus, Real Time Email • Command of HTML and in-line CSS • Familiarity with Google Ad Manager • General knowledge of ad serving principles, common third-party ad servers, tags, and tracking as it relates to pacing, volume, and revenue impacts • Ability to be fast and accurate at scale across a large array of clients

🏖️ Benefits

• Uncapped leave, because we trust you to manage your workload and time • When we hit our targets, enjoy a share of our profits with a bonus • Refer a friend and get rewarded when they join Future • Well-being support with access to our Colleague Assistant Programs • Opportunity to purchase shares in Future with our Share Incentive Plan

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