AI Product Manager

Job not on LinkedIn

🔥 4 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $275k - $300k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Gainsight

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

🏢 Enterprise

💰 $52M Series E - Gainsight on 2017-05

SaaS • B2B • Enterprise

Gainsight is a SaaS company that provides a unified Customer Success platform and related products to help businesses retain, expand, and drive product adoption with their customers. Its offerings include Gainsight CS (customer success), Product Experience (in-app engagements and analytics), Customer Communities, Skilljar (customer education), and AI-powered agents and services (Staircase AI, Agent Studio, Gainsight MCP) that surface insights and automate customer success workflows. Gainsight positions itself as an enterprise-focused, AI-native solution for post-sales teams, emphasizing retention-as-a-service, integrated customer data, and scalability for CSMs and product teams.

📋 Description

• Own customer engagements from discovery through full-scope delivery • Define and document implementation requirements validated against customer data and workflows • Resolve blockers across support, engineering, and customer IT • Lead technical implementation of Atlas agents in customer tenants, including data mapping, connector configuration, and authentication setup across DNS, SSO, and Salesforce integrations • Support AI agent rollouts alongside an AI-native services team • Own deployment roadmap prioritization against customer and engineering requirements • Construct ROI models and value narratives for customer accounts • Run go/no-go reviews and make recommendations on new opportunities • Partner on services scoping and pricing • Lead renewal reviews, implementation, and outcome-based conversations • Design agentic renewal workflows and train the renewals team • Surface problems, own the path forward, and clarify ownership • Bring field insights, gaps, friction, failure modes, and recurring requests to product and engineering • Prioritize product fixes and contribute to roadmap decisions • Document configurations, failure modes, and ROI frameworks for future deployments • Collaborate cross-functionally with Engineering, Support, Services, and Renewals • Report to the CTO

🎯 Requirements

• 3-5 years of product management experience with technically complex, integration-heavy software • Exceptional relationship and communication skills with senior stakeholders • Experience with AI native services, distributed systems, databases, training ML models, RAG, and LLMs • Hands-on technical fluency in data modeling, APIs and connectors, authentication and DNS fundamentals • Comfort with SQL or spreadsheets to build and defend ROI models • Sound judgment under ambiguity • Ability to own outcomes across support, engineering, services, and customer organizations • Bias to action and willingness to make something work before it is fully productized • Nice-to-have: background in customer success, RevOps, data, or AI and ML products

🏖️ Benefits

• Annual bonus eligibility • Participation in Gainsight’s equity program • Fully covered medical premiums (employee-only) • Flexible PTO • 401(k) plan • Dental and vision coverage • Remote work options • $10,000 lifetime fertility stipend • Access to coworking spaces around the globe • Dedicated Recharge Holidays — one long weekend each quarter • Mentoring and career development opportunities