RVP, Strategic Accounts

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🏄 California, Rhode Island, +3 more states – Remote

🏄 California – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $200k - $215k / year

⏰ Full Time

🔴 Lead

👔 Vice President

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Gainsight

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Gainsight is a leader in the field of Customer Success Platforms, recognized in the 2024 Gartner® Magic Quadrant. It offers a comprehensive suite of products designed to enhance customer engagement, drive retention, and expand business growth. Gainsight's platform provides real-time, AI-powered insights across customer interactions, enables digital-led strategies for customer success, and enhances user adoption through in-app engagements and product analytics. The company aims to consolidate customer data, align business teams, and create efficient customer communities. With a focus on scaling customer journeys using AI while maintaining human elements, Gainsight serves a wide range of industries through its customer success management solutions.

📋 Description

• Own and deliver the strategic segment’s annual bookings plan, with primary emphasis on new logo acquisition, competitive displacement, and multi-product expansion into the world’s largest enterprise accounts • Build and lead a team of Strategic Account Executives focused on winning new business, recruiting, coaching, and developing sellers who thrive on opening new relationships, closing complex deals, and growing Gainsight’s footprint • Drive pipeline generation and maintain strong forward-looking coverage across the team, setting the pace for outbound prospecting, account-based engagement, and executive relationship development • Personally engage as an executive sponsor on the largest and most complex opportunities, including C-level prospecting, deal strategy, competitive positioning, and negotiation on high-value transactions • Build and execute account-level strategic plans for every named account, identifying whitespace, mapping decision-makers, positioning against competitors, and connecting the full Gainsight portfolio to customer priorities • Orchestrate multi-product selling across Gainsight’s solution portfolio including customer success, community, education, AI agents, and conversational intelligence to land larger initial deals and drive platform-level adoption • Collaborate cross-functionally with Customer Success, Solution Consulting, RevOps, Product, Marketing, and Professional Services to accelerate deal cycles, ensure strong post-sale handoffs, and deliver customer outcomes that fuel expansion and advocacy • Manage the full commercial lifecycle for your segment, including renewals, ensuring the team protects revenue while staying focused on growth • Deliver accurate, rigorous forecasts through structured deal reviews and pipeline inspection, providing clear visibility to senior leadership on segment performance, risks, and opportunities • Attract, retain, and develop top sales talent, building a team culture where high performers are recognized, coached, and challenged to grow

🎯 Requirements

• 10+ years of enterprise SaaS sales experience with at least 5 years of sales management experience leading teams of Enterprise Account Executives. • Consistent track record of meeting or exceeding bookings targets, with a strong emphasis on new logo acquisition and winning in competitive enterprise environments. • Proven ability to build and lead high-performing sales teams creating pipeline, opening new accounts, securing renewals and closing large deals. • Proven experience owning retention outcomes for high-value enterprise accounts • Experience leading multi-product sales motions across a portfolio of solutions, • Demonstrated ability to personally engage in and close complex, high-value enterprise deals involving multiple stakeholders, long sales cycles, and executive-level relationships • Brings disciplined operating practices around pipeline generation, forecasting, and performance management in a data-driven sales culture.

🏖️ Benefits

• fully covered medical premiums (employee-only) • flexible PTO • 401(k) plan • dental and vision coverage • remote work options • $10,000 lifetime fertility stipend • access to coworking spaces around the globe • dedicated Recharge Holidays