Bilingual Call Center Agent

🕒 June 25

🏄 California – Remote

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💵 $31.2k - $44.5k / year

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 35%

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🗣️🇪🇸 Spanish Required

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Logo of Gainwell Technologies

Gainwell Technologies

10,000+ employees

💼 Consulting

📦 Logistics

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Consulting • Logistics • Healthcare Insurance

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Responding to member telephone calls about eligibility and benefit information • Research member inquiries and document in CRM • Conduct outbound calls to members

🎯 Requirements

• High school diploma or G.E.D. • 6 months minimum customer service or telephone experience • Dental experience preferred • Bilingual (Spanish/English) required • Experience with help desk software

🏖️ Benefits

• Flexible vacation policy • 401(k) employer match • Comprehensive health benefits • Educational assistance • Leadership and technical development academies

Apply Now

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