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Provider Enrollment Clerk

🔥 5 minutes ago

🌪️ Kansas – Remote

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đź’µ $30.5k - $43.5k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

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Gainwell Technologies

10,000+ employees

⚕️ Healthcare Insurance

đź’° Grant on 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

đź“‹ Description

• Handle phone calls and e-mails from KMAP providers related to provider enrollment topics • Manage multiple tasks and be able to function with strict timelines with minimal supervision • Adhere to strict time frames for processing applications and monitoring outstanding tasks • Responsible for recognizing issues reported by callers that need to be escalated and completing the escalation process • Follow up with providers on outstanding issues within contractual guidelines • Provide excellent customer service with professional verbal and written abilities while meeting documented quality standards

🎯 Requirements

• Reliable and a high level of attention to detail • Superior communication skills, both written and verbal • Understand internal processes and tools • Problem-solving skills • Will work independently and with a team

🏖️ Benefits

• Generous, flexible vacation policy • Educational assistance • Comprehensive health benefits • 401(k) employer match • Career development opportunities

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