Healthcare Business Administrator

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $55.8k - $65.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

🔒 Cybersecurity

🤖 Artificial Intelligence

Defense • Cybersecurity • Artificial Intelligence

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Research and respond to inquiries related to the Affordable Care Act (ACA) • Work independently to analyze inquiries and determine appropriate response • Conduct thorough research of complex policy and programmatic requirements • Craft written responses using plain language • Document precise and diligent notes for every case to explain research conducted, inquiry response understanding, and justification of response provided • Navigate the inquiry response system and database to research relevant data points about the submitter that impact the inquiry response provided • Monitor an individual dashboard to identify areas for improvement and implement constructive feedback from response reviewers in a timely manner • Identify inquiry trends and propose new language or edit existing language in the inquiry response knowledgebase • Triaging cases, determining when to escalate a case and when additional troubleshooting methods are needed, and documenting and tracking results • Identifying process improvements and making recommendations to the Operations Manager for how to increase productivity and efficiency in the casework process • Collaborate with cross-functional teams to document inquiry responses for ongoing regulatory changes that affect in-person assisters and health care consumers with a high degree of organization and attention to detail • Review other team member’s inquiry responses for quality and accuracy of response, format, and grammar and providing feedback • Participate in client meetings and document notes in a clear and concise manner

🎯 Requirements

• Bachelor’s degree plus 5+ years of relevant full-time research, analytical, writing and/or customer service experience • 2+ years of experience handling written and verbal inquiries related to health care, the ACA, and/or related issues • Advanced experience conducting research of complex policy and/or programmatic requirements • Excellent writing and verbal customer service skills • Experience using plain language to craft written responses • Proficiency in Microsoft Office Suite (such as Word, Excel, PowerPoint, and Outlook) • Relevant experience triaging, routing, and resolving inquiries • Candidate must be able to obtain Public Trust clearance • Candidate must have lived in the United States at least three (3) out of the last five (5) years

🏖️ Benefits

• 401K with company match • Professional growth opportunities including paid education and certifications • a variety of medical plan options, some with Health Savings Accounts • dental plan options • vision plan • paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave • GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees • short and long-term disability benefits • life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available