Digital Project Manager

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Logo of Switzerland Global Enterprise

Switzerland Global Enterprise

51 - 200 employees

Founded 1927

🤝 B2B

🛍️ eCommerce

B2B • eCommerce • Export

Switzerland Global Enterprise is a national platform that provides support to companies in Switzerland to promote their products and services in international markets. The organization offers various services including market entry advice, networking opportunities, and information on trade regulations, helping Swiss businesses to successfully expand and thrive globally.

📋 Description

• Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus. • Impacts departmental operations and responsible for planning/execution. • Plan and implement projects at various customer work sites in LAM and NAM, including the activities of staff and subcontractors. • The primary customer contact for the duration of each project. • May commission, resolve specification issues, handle correspondence, provide periodic updates, ensure customer satisfaction, and negotiate/coordinate with staff as appropriate. • Uses prior experience and acquired technical expertise to manage contract implementation. • Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance. • Uses prior experience and on-the-job training to solve straightforward tasks. • Has access to technical skills and analytic thinking required to solve problems. • Provides informal guidance to new team members.

🎯 Requirements

• Bachelor’s degree in Engineering, Computer Science, Information Technology, Business Administration, or a related field. • PMP certification (or equivalent) with strong project management expertise. • Proven experience leading complex software implementation projects. • Successful delivery of enterprise software solutions across the complete project lifecycle. • Hands-on experience managing SCADA, ADMS, EMS, or utility control center software projects. • Strong knowledge of SDLC and project delivery methodologies, including Agile, Waterfall, and Hybrid approaches. • Experience managing project scope, schedules, budgets, risks, issues, and stakeholder communications. • Demonstrated ability to lead cross-functional, geographically distributed teams, communicate effectively in English, and manage multiple priorities in fast-paced customer-facing environments (Spanish is a plus).

🏖️ Benefits

• Relocation Assistance Provided: No

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