Field Service Engineer 2

🔥 3 minutes ago

🚗 Michigan – Remote

🚗 Michigan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

🏢 Enterprise

💰 $1.2G Post IPO secondary on 2024-12

Healthcare • Enterprise

GE HealthCare is a global healthcare technology company focused on developing products, technologies, and solutions that improve patient care and healthcare delivery. The company emphasizes innovation, next-generation solutions, and improving wellbeing worldwide. It operates in many countries (offices in 80 countries) and offers career opportunities across early careers and professional roles. GE HealthCare communicates a mission to make healthcare better and champions employee wellbeing, diversity, and equal opportunity.

📋 Description

• Perform timely and accurate preventative maintenance of medical equipment in hospitals or healthcare systems • Troubleshoot, service, repair, and install moderately complex medical equipment • Lead customer communications and serve as escalation point for customer-related concerns, including installations • Own customer issues from dispatch or identification through resolution • Proactively engage team members to determine appropriate customer solutions • Lead installations, validations, maintenance, and service repairs on designated equipment • Leverage customer relationships to assist customers and service sales with contract and on-demand revenue growth • Maintain customer relationships through timely communication, resolution, and follow-up • Follow company policies, procedures, hospital protocols, and regulatory requirements; document work performed daily, including metrics and parts ordering • Partner with customers and/or sales teams to recommend value-added services • Use GE HealthCare escalation processes and collaborate with regional and national support teams on corrective action plans • Drive customer satisfaction through Service Excellence

🎯 Requirements

• Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment • Or high school diploma/GED and 6 years of relevant experience • Technical capabilities in imaging equipment, including troubleshooting, repair, and installation • Must have and maintain a valid driver’s license • Experience with web applications and Microsoft Suite products • Legal authorization to work in the United States • No employment visa sponsorship available now or in the future • Ability to be available after hours and/or work a rotating on-call schedule, including weekends • Ability to manage multiple, competing priorities while maintaining customer satisfaction • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity

🏖️ Benefits

• Professional development opportunities • Competitive compensation • Great work environment • Challenging careers • Relocation assistance provided • Equal opportunity employment • Drug screen handled as applicable • Potential access to customer-mandated vaccination coverage/requirements

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