
51 - 200 employees
đź’Ľ Consulting
📦 Logistics
🏥 Healthcare
đź’° $32M Series A on 2025-06
Consulting • Logistics • Healthcare
General Medicine is a digital healthcare provider offering virtual primary and specialty care, prescription management, and lab test booking with transparent, up-front pricing and accepted insurance. The platform connects patients with board-certified clinicians and specialists for virtual visits and referrals, and provides personalized health recommendations powered by AI features like “Ask General AI.”
đź•’ August 19
🇺🇸 United States – Remote
đź’µ $22 / hour
⏱ Part Time
🟢 Junior
🚫👨‍🎓 No degree required
đź‘» Ghost score 16%
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51 - 200 employees
đź’Ľ Consulting
📦 Logistics
🏥 Healthcare
đź’° $32M Series A on 2025-06
Consulting • Logistics • Healthcare
General Medicine is a digital healthcare provider offering virtual primary and specialty care, prescription management, and lab test booking with transparent, up-front pricing and accepted insurance. The platform connects patients with board-certified clinicians and specialists for virtual visits and referrals, and provides personalized health recommendations powered by AI features like “Ask General AI.”
• Schedule, notify, remind patients about, and troubleshoot appointments • Receive inbound and place outbound calls to patients, provider offices, insurance companies, labs, and others involved in patient care • Prepare, organize, submit, and manage care documentation in electronic medical records and internal tools • Support clinicians with prompt responses and high attention to detail • Support patients with empathy, clear communication, seamless transitions, and simplified processes • Demonstrate knowledge of HIPAA regulations and maintain patient confidentiality in compliance with internal policies and procedures • Collaborate with the team to deliver a delightful patient experience • Prioritize and document administrative tasks in internal tools • Perform other duties as assigned • Report to the Operations Manager and collaborate with the Director of Operations, Medical Director, and clinicians
• High school diploma or equivalent • One year experience in a health care based patient service role requiring use of multiple software systems • Proficiency in computer software including electronic medical records, word processing, spreadsheets and calendaring • Excellent problem-solving skills and ability to navigate ambiguity • Effective verbal and written communication with the ability to thrive in a virtual environment • Knowledge of medical record management, medical terminology and healthcare billing practices • Time management and prioritization skills to manage multiple tasks successfully • Experience with using the Athena platform • Experience with medical billing submission, clarification and troubleshooting to optimize reimbursement • Experience collaborating with engineering and product teams • Experience with specialist referral processes, including insurance authorization and documentation requirements • Multi-lingual • Must answer whether employment visa sponsorship is required
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