Business Analyst

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Genzeon

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

🤖 Artificial Intelligence

☁️ SaaS

⚕️ Healthcare Insurance

Artificial Intelligence • SaaS • Healthcare Insurance

Genzeon is a healthcare AI and automation company that partners with payers, providers, and healthtech organizations to deliver AI-powered automation, data engineering, and compliance solutions. It provides healthcare-specific SaaS platforms (HIP One, PES, CPS) and services including GenAI consulting, automation for prior authorization, revenue cycle management, clinical operations, privacy/compliance, cloud and security, and data analytics to reduce administrative burden and improve patient and provider experiences.

📋 Description

• Conduct detailed process analysis and documentation of healthcare workflows, including claims adjudication, prior authorization, and revenue cycle processes • Collaborate with healthcare clients to gather requirements and understand pain points across clinical, administrative, and claims operations • Create process maps, data flow diagrams, and detailed documentation using Task Mining and Process Mining insights to validate as-is workflows • Identify and quantify automation opportunities with clear ROI calculations, leveraging Process Mining to surface bottlenecks and inefficiencies in claims and operational workflows • Use Task Mining to capture and analyze user interaction patterns, accelerating process discovery and documentation • Work closely with RPA developers to translate business requirements into technical specifications • Develop business cases and value propositions for automation initiatives, including claims processing automation and end-to-end revenue cycle optimization • Guide process standardization and optimization efforts across claims intake, validation, adjudication, and denial management workflows • Support implementation and change management activities

🎯 Requirements

• 6+ years of experience in process/business analysis (healthcare preferred), with exposure to claims processing workflows • Strong understanding of healthcare operations including claims lifecycle, payer-provider interactions, and revenue cycle management • Hands-on experience with UiPath Process Mining and Task Mining tools for workflow discovery and analysis • Experience with process mapping tools and methodologies • Excellent analytical and communication skills • Knowledge of RPA platforms (UiPath preferred) and automation concepts • Background in process improvement methodologies (Lean, Six Sigma) • Familiarity with healthcare claims standards (EDI 837/835, HIPAA) is a plus

🏖️ Benefits

• Nice to Have — (entry ticket; no nice-to-have tier) • Experience with healthcare order documents specifically • Prior automation of Carelon / Availity or comparable payer portals • Hands-on Quanum experience • Prior auth, eligibility, claims, or RCM background • Prior POD / pooled-delivery experience • UiPath certification • Portfolio or recorded agentic demo