Patient Access Specialist

🔥 15 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $16 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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GetixHealth

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Private Equity Round - Getix on 2015-01

Consulting • Logistics • Insurance

GetixHealth is a healthcare revenue cycle management company that provides SaaS-based software suites and dedicated services to hospitals, physician groups, and industry partners. Their solutions cover patient access, eligibility and enrollment, workers’ compensation, insurance resolution, coding and chart audits, self-pay billing, and professional RCM services aimed at improving financial performance, productivity, and patient experience. GetixHealth partners with large healthcare systems and providers to automate and integrate revenue cycle workflows and optimize collections and operations.

📋 Description

• Collect, review, and update patient demographic, insurance, and financial information • Verify insurance coverage, eligibility, benefits, co-pays, and deductibles • Complete required pre-registration information before scheduled services • Identify and resolve missing or inaccurate information • Schedule patient appointments and clinical services • Coordinate with physician offices, clinical departments, and healthcare teams • Obtain and document insurance pre-certifications, referrals, and prior authorizations • Communicate with insurance carriers and physician offices regarding authorization or coverage issues • Maintain accurate records in designated healthcare systems • Provide professional and compassionate patient customer service • Explain insurance benefits, co-pays, deductibles, and estimated financial responsibilities • Address patient concerns and escalate complex issues when appropriate • Enter and maintain patient information in healthcare systems • Review and document diagnosis and procedure codes when required • Maintain PHI confidentiality and follow HIPAA regulations and organizational procedures • Meet productivity, accuracy, quality, and customer service expectations

🎯 Requirements

• High school diploma or GED • Minimum of 1 year of experience in patient access, healthcare customer service, patient financial services, medical registration, or a related healthcare environment • Ability to type at least 35 words per minute (WPM); typing assessment required • Strong verbal and written communication skills • Excellent customer service skills with a patient-focused approach • Strong attention to detail and accuracy when entering patient and insurance information • Ability to multitask, prioritize responsibilities, and work efficiently in a fast-paced environment • Basic computer proficiency and ability to navigate multiple systems • Understanding of patient confidentiality and HIPAA requirements • Ability to work independently and collaboratively with a team • Ability to work the required schedule, including one late shift per week and one Saturday per month • Bilingual proficiency in English and Spanish is a plus, not required

🏖️ Benefits

• Quarterly performance-based bonuses • Medical, dental, and vision plans • Company-paid Basic Life and AD&D insurance • Short-term and long-term disability coverage • Option to purchase additional voluntary Life and AD&D benefits • 401(k) retirement plan with company match • Paid time off accruing from the first day of employment • Flexible benefit options • Company-provided equipment