Patient Scheduler II

🔥 16 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $18 - $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 1%

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GetixHealth

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💼 Consulting

📦 Logistics

🛡️ Insurance

💰 Private Equity Round - Getix on 2015-01

Consulting • Logistics • Insurance

GetixHealth is a healthcare revenue cycle management company that provides SaaS-based software suites and dedicated services to hospitals, physician groups, and industry partners. Their solutions cover patient access, eligibility and enrollment, workers’ compensation, insurance resolution, coding and chart audits, self-pay billing, and professional RCM services aimed at improving financial performance, productivity, and patient experience. GetixHealth partners with large healthcare systems and providers to automate and integrate revenue cycle workflows and optimize collections and operations.

📋 Description

• Provide day-to-day support for patient scheduling operations • Schedule appointments by phone and electronic correspondence • Serve as the primary point of contact for patients and external facilities • Collect, verify, and communicate patient insurance benefit details • Educate patients on insurance verification and estimated patient responsibility • Confirm appointments and provide appointment details, location information, and special instructions • Create and maintain patient records, demographic information, and required paperwork • Contact referring provider offices to obtain records and visit preparation details • Coordinate with healthcare providers and medical staff • Respond to patient inquiries via phone and written communication • Collaborate with internal teams and third-party systems to support coordinated patient care • Assist insurance verification associates when needed • Maintain HIPAA compliance and confidentiality • Perform other duties as assigned • Report to the Patient Support Center Supervisor

🎯 Requirements

• High school diploma or GED required • Bachelor’s degree preferred • 2+ years of customer service, appointment scheduling, or healthcare experience required • 1+ years of EHR system experience (Epic preferred) • 1+ years of remote work experience preferred, especially in high-volume inbound and outbound call environments • Strong verbal and written communication skills • Excellent problem-solving and conflict resolution skills • Proficiency in Google Suite, Microsoft Office, and other computer systems • Strong customer service mindset with compassion and professionalism • Ability to maintain confidentiality and comply with HIPAA regulations • Strong attention to detail and ability to maintain accurate records • Ability to multitask and work in a fast-paced environment • Ability to work independently and as part of a team • Dependable, punctual, and able to manage time effectively • Adaptability in a dynamic healthcare environment • High-speed internet and a secure HIPAA-compliant workspace • Availability to work 40 hours per week within 10:00 AM–7:00 PM CST, including rotating weekends • Must pass an internet speed test

🏖️ Benefits

• Company-provided equipment • Comprehensive medical, dental, and vision plans • Company-paid Basic Life and AD&D insurance • Short-term and long-term disability coverage • Optional voluntary Life and AD&D benefits • 401(k) retirement plan with company match • Paid time off accruing from the first day of employment • Flexible benefit options • Remote work arrangement

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