Patient Scheduler

🔥 4 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $18 - $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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GetixHealth

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

💰 Private Equity Round - Getix on 2015-01

SaaS • B2B

GetixHealth is a healthcare revenue cycle management company that provides SaaS-based software suites and dedicated services to hospitals, physician groups, and industry partners. Their solutions cover patient access, eligibility and enrollment, workers’ compensation, insurance resolution, coding and chart audits, self-pay billing, and professional RCM services aimed at improving financial performance, productivity, and patient experience. GetixHealth partners with large healthcare systems and providers to automate and integrate revenue cycle workflows and optimize collections and operations.

📋 Description

• Provide day-to-day support for patient scheduling operations, ensuring timely appointment scheduling, insurance verification, and excellent communication between patients, providers, and medical staff. • Serve as the primary point of contact for patients and external facilities to schedule appointments by phone and electronic correspondence. • Collect, verify, and communicate benefit details of patient insurance policies during scheduling. • Educate patients on the insurance verification process and estimated patient responsibility prior to their visit. • Confirm patient appointments and provide appointment details, location information, and special instructions. • Create and maintain patient records including demographic information and required paperwork. • Contact referring provider offices to obtain necessary records and visit preparation details. • Coordinate with healthcare providers and medical staff to ensure appointments are scheduled efficiently and effectively. • Respond to patient inquiries professionally and in a timely manner via phone and written communication. • Collaborate with internal teams and third-party systems to support coordinated patient care. • Assist insurance verification associates when needed. • Maintain HIPAA compliance and confidentiality at all times. • Other duties as assigned.

🎯 Requirements

• High school diploma or GED required • Bachelor’s degree preferred • 2+ years of customer service, appointment scheduling, or healthcare experience required • 1+ years of EHR system experience (athenaOne preferred) • 1+ years of remote work experience preferred, especially in high-volume inbound and outbound call environments • Strong verbal and written communication skills • Excellent problem-solving and conflict resolution skills • Proficiency in Google Suite, Microsoft Office, and other computer systems • Strong customer service mindset with compassion and professionalism • Ability to maintain confidentiality and comply with HIPAA regulations.

🏖️ Benefits

• Comprehensive Health Coverage: Enjoy medical, dental, and vision plans available starting after 60 days of full-time employment. • Life & Disability Insurance: Benefit from basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans. • 401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of continuous service. • Paid Time Off (PTO): Start accruing PTO from your very first day of employment. • Flexible Benefits: Customize your benefits package to fit your personal and family needs.