Customer Portfolio Manager – CS

🕒 August 5

🇺🇸 United States – Remote

💵 $119.6k - $199.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 29%

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Logo of GE Vernova

GE Vernova

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Serve as the single point of contact for customers and resolve concerns concerning assigned support services • Maintain knowledge of assigned regions, coverage areas, product lines, and associated configuration installations • Provide ongoing technical and business support to assigned customers in designated geographic regions or coverage areas • Manage profitability and customer satisfaction for assigned contracts and customer obligations • Fulfill service agreement obligations and manage fixed-price and time-and-material programs • Interact with customer service, parts and transactional services, field service, repair service, and other teams • Influence strategy, resource control, and policy formulation for the area of responsibility • Recommend best practices to improve products, processes, or services • Make operational, product management, manufacturing, technology, and engineering decisions for complex tasks and problems • Lead functional teams or projects and communicate difficult concepts to influence stakeholders

🎯 Requirements

• Bachelor’s Degree from an accredited University OR an Associate's degree from a college OR 7 years of experience in a power generation industry • Minimum of 5 years of Technical Field with Heavy Duty Gas Turbine and/or Steam Power experience • Strong oral and written communication skills • Strong interpersonal and leadership skills • Demonstrated ability to analyze and resolve problems • Demonstrated ability to lead programs/projects • Ability to document, plan, market, and execute programs • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable

🏖️ Benefits

• Discretionary annual bonus • Medical coverage • Dental coverage • Vision coverage • Prescription drug coverage • Health Coach from GE Vernova, a 24/7 nurse-based resource • Employee Assistance Program with 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • Tax-advantaged 401(k) savings opportunity with company matching contributions • Company retirement contributions • Access to Fidelity resources and financial planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability benefits • Life insurance • 12 paid holidays • Permissive time off • Professional development • Relocation assistance is not provided

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