Lead Account Services Manager – Motors and Drives

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $91.4k - $152.2k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 0%

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Engage and follow up with customers to win services projects and meet growth initiatives • Act as the customer's single point of contact • Partner with Engineering, Parts, Services, and Projects leaders to drive actions and resolve customer issues • Work with Operations, Engineering, Training, and Purchasing personnel to resolve product issues and maximize plant availability • Maximize purchased services, including parts, field service, upgrades, and other GE service offerings • Translate customer needs and requirements into detailed plans and drive internal execution • Collaborate with customers on long-term success plans by understanding their organization, assets, potential downtime losses, and installed base • Ensure warranty and service obligations are met, including timely delivery, quality, contract compliance, and service-order profitability • Perform customer site visits and hold routine calls to build relationships and upsell services • Share lessons learned to increase standardization and efficiency • Support pre- and post-contractual administration and management • Manage contract terms and conditions and claims • Define, manage, and execute risk modeling activities • Define, manage, and execute contract estimating processes for tenders and project reviews • Plan and execute activities within standard functional practices and procedures

🎯 Requirements

• Bachelor's degree from an accredited university or college or equivalent experience with a high school diploma / GED • 6 years experience in the Services, Sales or Engineering • Willingness to travel up to 30% • Legally authorized to work in the United States • Successful completion of a drug screen, as applicable • Previous experience in a customer interfacing role • Working knowledge of motors and drives technologies • Experience in a customer-facing Service Delivery or Project Management position within a Service environment • Industry, Metals or Oil & Gas experience, with technical knowledge in power generation, metals, mining, or plastics processes • Proven track record of maintaining long-term client relationships, delivering service offerings, and meeting tight deadlines • Attention to detail on financial tracking and reporting of services • Ownership and accountability focused on customer solutions and service profitability

🏖️ Benefits

• Variable incentive compensation eligibility • Healthcare, prescription drug, dental, and vision coverage • Health Care Flexible Savings Account • Health Reimbursement Account • Limited Purpose Flexible Spending Account • Dependent Care Flexible Spending Account • Employee assistance program • Defined contribution 401(k) plan with company matching contributions and company retirement contributions • Employee life insurance • Optional dependent life insurance • Accidental death or dismemberment insurance • Salary continuance program benefits for disability • Optional long-term disability • Pre-tax transportation/commuter program • Paid holidays, including 12 paid holidays • Paid time off / permissive time off • Parental leave / paid parental leave • Layoff plan for salaried employees • Tuition reimbursement / tuition assistance • Cariloop • Adoption assistance • Optional identity theft prevention insurance • Optional personal legal assistance • Optional personal excess liability insurance • Health Coach from GE Vernova • Professional development opportunities • Relocation assistance