Senior Technical Application Engineer – Monitoring & Diagnostics

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🕒 July 31

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Act as expert consultant to guide customers in planning and developing technical solutions for their monitoring needs • Interpret transformer and circuit breaker specifications, single-line diagrams, customer best practices, and system integration needs, and convert these into product specifications • Coordinate with sales teams on customer calls, presentations, bid meetings, and site walk-throughs as needed • Lead technical development of proposals, ensuring compliance with customer specifications by collaborating with engineering, product, and proposal managers • Customize and present technical papers and presentations at conferences, to customers, and to internal stakeholders • Provide competitive intelligence and voice-of-customer feedback to product technology and service teams • Act as the primary link between customers and internal teams including services, marketing, engineering, and product development • Deliver product and application training to customers, sales, TAE teams, Customer Service, and Field Services • Lead customers through architecting, commissioning, and testing of new products, solutions, and pilot projects • Support customers in configuring and troubleshooting M&D product integration into their systems across various protocols (DNP3, Modbus, IEC 61850) • Analyze monitoring equipment results and assist customers with recommended actions or settings modifications • Maintain knowledge of complementary GE Vernova Grid Automation product lines (Protection & Control, Industrial Communications, Services, Software) and serve as the link between customers and those business lines • Track issues discovered during demonstration, evaluation, and testing of products and pilot projects, and follow through with the Technology team to resolution • Influence customer technical specifications through direct engagement • Analyze large customer fleets of monitoring equipment and identify opportunities for upgrading obsolete products • Identify training opportunities and take ownership of self-development and team development

🎯 Requirements

• Bachelor's degree in Electrical Engineering or Technology from an accredited institution, or equivalent experience • Minimum 8 years of experience in industrial and utility monitoring and diagnostics covering transformers, circuit breakers, related software applications, and device-to-system communications, including hands-on troubleshooting • Willingness to travel up to 50% of the time • Extensive demonstrated experience in substations and substation equipment • Experience with GE Vernova and third-party Monitoring and Diagnostics products • Knowledge of transformer and circuit breaker failure modes, including DGA diagnostics, bushing diagnostics, and partial discharge • Deep expertise in SCADA protocols (Modbus, DNP3, IEC 61850) and communication topologies; knowledge of MQTT is a plus • Ability to engineer solutions addressing customer data integration and cybersecurity requirements • Ability to interact professionally with all levels of customer organizations, from field electricians to C-level executives • Strong creative and problem-solving skills • Flexible and adaptable; open to change and evolving task requirements • Collaborative team player who proactively shares ideas and takes initiative • Active involvement in IEEE, IEC, CIGRÉ, and other standards organizations • Fluency in English and French

🏖️ Benefits

• medical, dental, vision, and prescription drug coverage • access to Health Coach from GE Vernova, a 24/7 nurse-based resource • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • access to Fidelity resources and financial planning consultants • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off