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Membership & Community Engagement Specialist

🔥 1 hour ago

🔔 Pennsylvania – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 12%

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🗣️🇪🇸 Spanish Required

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Logo of Girl Scouts in the Heart of Pennsylvania

Girl Scouts in the Heart of Pennsylvania

51 - 200 employees

Founded 2007

🤝 Non-profit

📚 Education

🌍 Social Impact

Non-profit • Education • Social Impact

Girl Scouts in the Heart of Pennsylvania is a regional council of the Girl Scouts organization focused on building girls of courage, confidence, and character through leadership development, educational and STEM programming, and outdoor/camping experiences. Serving over 27,000 members across central and northeastern Pennsylvania, GSHPA runs volunteer-supported programs that help girls become go-getters, innovators, risk-takers, and leaders (G. I. R. L. ). The council emphasizes community improvement, skill-building (including coding and robotics), and experiential learning through camps and outdoor activities.

📋 Description

• Develop and maintain relationships with schools, parent organizations, libraries, community centers, businesses, and other community partners • Represent Girl Scouts in assigned communities and identify opportunities to connect with girls and families • Deliver presentations to community partners, parents, and prospective volunteers • Develop and carry out year-round recruitment strategies to achieve girl and adult membership goals • Identify prospective members through schools, community events, festivals, parent meetings, and local activities • Plan and host recruitment events • Connect with prospective families, follow up on leads, and use recruitment and sales techniques to convert interest into membership • Lead troop formation and parent meetings • Track recruitment activities, leads, new girl members, and adult volunteers • Monitor results, provide progress updates, and adjust strategies to meet goals • Work with the Membership Recruitment Manager on targeted recruitment strategies • Help prospective families navigate registration, answer questions, and resolve joining issues • Coordinate with Membership Registration, Volunteer Support, and Engagement teams to connect new members with troops and form new troops • Provide customer service throughout the recruitment and registration process • Communicate the value of the Girl Scout Leadership Experience • Support council-wide recruitment efforts and membership initiatives

🎯 Requirements

• Experience in recruitment, sales, customer service, public relations, marketing, or community engagement preferred • Bachelor's degree in Marketing, Communications, Sales, or a related field preferred • Strong communication and interpersonal skills • Ability to connect with families, community leaders, and people from diverse backgrounds • Self-motivated and goal-oriented • Ability to work independently, manage multiple priorities, and meet deadlines • Strong organizational, problem-solving, and time management skills • Comfortable speaking to groups, leading events, and representing Girl Scouts in the community • Proficiency with Microsoft Office applications • Experience with Salesforce or other CRM systems is a plus • Valid driver's license and access to reliable, properly insured transportation • Willingness to travel throughout an assigned territory • Willingness to work occasional evenings and weekends • Ability to lift and carry up to 25 pounds and stand or walk for extended periods • Ability to pass and maintain required background checks and clearances • Knowledge of Girl Scouts preferred but not required • Bilingual Spanish/English skills are a plus

🏖️ Benefits

• Flexible schedule, with evening and weekend availability as needed • Hourly, non-exempt employment status

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