Operations Manager

🕒 September 1

🇺🇸 United States – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 8%

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Logo of Global TekMed

Global TekMed

201 - 500 employees

Founded 2016

💼 Consulting

👥 B2C

🏥 Healthcare

Consulting • B2C • Healthcare

Global TekMed Holdings is a conglomerate that provides career opportunities across multiple fields (Sales, Marketing, IT, Medical, Accounting) and focuses on helping military veterans transition to civilian careers. The company connects veterans with knowledgeable case managers who provide guidance through VA claims to help achieve accurate VA disability ratings. Global TekMed emphasizes training, leadership development, a diverse and inclusive workplace, and operates from locations including Austin, TX; Chula Vista, CA; and Las Cruces, NM.

📋 Description

• Supervise remote sales workforce • Coordinate and report to senior leaders in the sales function and company executives • Manage day-to-day productivity of remote teams using output-based metrics • Identify and remove bottlenecks in the clinical/consulting workflow • Implement and enforce daily reporting standards and team communication protocols • Ensure all remote operations align with the company’s commitment to serving military veterans • Maintain strict adherence to HIPAA and VA-related regulatory standards across all remote work channels

🎯 Requirements

• 5+ years of experience managing large remote teams (50+ staff) • Background in medical consulting, healthcare administration, or veteran services • Proven track record of turning around underperforming teams through structured management • Strong proficiency in project management software (e.g., Asana, Jira, or Trello) and workforce analytics • Ability to balance empathy for staff with firm, results-oriented leadership • Strong coaching, leadership, and communication skills • Experience building and optimizing sales processes and playbooks • Proficiency with CRM platforms (e.g., Salesforce, HubSpot) and digital communication tools • Data-driven mindset with the ability to analyze metrics and make strategic adjustments • Ability to thrive in a fast-paced, remote work environment • Prolonged periods of standing or sitting at a desk and working on a computer • Must be able to lift up to 15 pounds at times • Must be available to work weekends

🏖️ Benefits

• 401(k) Plan • Medical Insurance • Paid Holidays • Paid Time off

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