Operations Manager

🕒 August 19

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Global University Systems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2003

📚 Education

👥 B2C

Education • B2C

Global University Systems is a global network of higher education institutions that delivers accessible, digital-first and industry-relevant learning across a wide range of disciplines. The group operates and partners with universities and educational platforms to offer thousands of courses, a large student and alumni base, and a strong research focus that keeps curricula current; it emphasizes sustainability and social impact through ESG initiatives and global partnerships. Global University Systems supports student recruitment and professional outcomes through academic and recruitment partnerships while maintaining a presence across campuses and online.

📋 Description

• Work closely with Business Development Coordinators, Business Developers, and the Vice President to streamline operations • Oversee project planning, execution, and process improvements to enhance efficiency • Support the development and implementation of strategic initiatives for international recruitment • Act as the primary liaison between recruitment teams and external partners • Manage incoming agent inquiries and maintain business relationships • Support agent and key account development, including handling escalations and problem-solving • Track and analyze KPIs, team targets, and performance metrics • Provide business-critical insights and strategic recommendations to senior leadership • Maintain databases and ensure accurate data collection and reporting • Identify gaps in recruitment, marketing, and partner engagement processes and recommend improvements • Support contract compliance policies and ensure adherence to internal procedures • Work cross-functionally to enhance operational systems and reporting structures

🎯 Requirements

• Proven experience in operations, business development, or project management • Strong leadership and cross-functional collaboration skills • Ability to manage multiple projects in a fast-paced, global environment • Experience in international education, recruitment, or a related industry is a plus • Strong analytical skills, with experience in data reporting and performance metrics • Proficiency in Excel, Salesforce, and other CRM tools • Excellent communication, problem-solving, and relationship management abilities • Ability to work effectively with senior leadership and executive teams

🏖️ Benefits

• Fully remote work arrangement • Consultancy agreement • Equal opportunities employment policy