IT Business Operations Manager

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🕒 February 24

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Global Channel Management, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🤝 B2B

☁️ SaaS

Recruitment • B2B • SaaS

Global Channel Management, Inc. is a technology company that specializes in recruiting and staff augmentation services. With over a decade of experience, their account managers and recruiters help organizations address challenges in acquiring skilled talent, manage fluctuating skill needs, and reduce training and labor costs. They focus on providing companies with the best talent to meet various staffing needs and timelines across different verticals.

📋 Description

• Vendor Management • Manage IT vendor relationships, contracts, and service level agreements to ensure performance, value, and accountability. • Conduct regular vendor performance reviews and vendor risk assessments, driving continuous improvement and accountability. • Identify opportunities to reduce vendor sprawl and consultant dependency through standardization and strategic sourcing. • Identify, assess, and manage IT operational and vendor‑related risks, escalating issues as appropriate. • Support IT staffing plans, onboarding, and professional development initiatives.

🎯 Requirements

• 7+ Experience in IT operations, technology operations, or enterprise operations leadership • Strong understanding of IT financial management, budgeting, and cost controls • Experience managing vendors, contracts, and third-party services • 2+ years of experience delivering business updates to leadership, including crafting concise executive summaries for senior stakeholders • 2+ years of experience supporting large-scale enterprise initiatives • Proficient in tools such as Excel, PowerPoint, and data visualization platforms • Competency in vetting vendors for cybersecurity and regulatory compliance • Strong business acumen with the ability to partner effectively with Finance, Legal, and Procurement • Strong understanding of how data and analytics support business operations, particularly within underwriting domains. • Solid understanding of financial services product offerings, distribution channels, and the competitive landscape, with the ability to translate external trends into internal strategy.