Call Center – Outbound Travel Sales, Vacation Planner

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Globus family of brands

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1928

👥 B2C

B2C • Travel • Tourism

Globus family of brands is a travel company that specializes in offering guided tours and travel experiences across various destinations worldwide, including Europe, North and South America, Africa, and the Asia-Pacific. It provides a range of travel options, from small-group discoveries to comprehensive guided tours, emphasizing personalized experiences and creating memorable adventures for travelers.

📋 Description

• Manage 145 leads per month in addition to any previous workload pending sale • Engage with multiple customers via phone and email daily • Responsible for hitting defined sales goals monthly and annually • Maintain a healthy and organized sales pipeline • Participate in regular training to enhance your skills • Meet regularly with Supervisor to discuss metrics and performance • Participating in weekly team meeting's Teams Chats • Rotating Saturday’s shift required. Will receive one day off that week to compensate.

🎯 Requirements

• 1-year previous Outbound Sales Experience required • Previous experience successfully managing a Pipeline • Able to successfully manage multiple leads and customers consecutively • Excellent organization skills • Self-motivated • Friendly and able to connect with our customers • Innate ability to build repeat clientele • Understanding of Assumptive Close and how to assertively convert a lead into a deposit • Able to make minimum of 145 Outbound calls and emails per month • Travel industry experience preferred but not required. • Experience using systems such as Siebel, Ring Central, Microsoft Dynamics, Excel • The preferred candidate will hold an associate’s degree (A. A.) or equivalent from two-year College or technical school; six months to one-year related experience in outbound sales work, and travel industry; or equivalent combination of education and experience.

🏖️ Benefits

• Pension Plan • 401K Match • 16-26 days of vacation • Health, vision, dental and life insurance • Work from home options • Home office internet reimbursement • Exciting Travel Benefits: 70 to 90% off tours and cruises (plus discounts for friends and family), a free Avalon cruise after 2 years, and Special deals with travel partners like Marriott, Expedia, IATA/IATAN, Norwegian Cruise Line, Hertz, and Thrift Car Rentals to name a few.