Presbyterian Healthcare Services
10,000+ employees
Founded 1908
⚕️ Healthcare Insurance
🤝 Non-profit
Healthcare Insurance • Non-profit
Presbyterian Healthcare Services is an integrated, nonprofit healthcare system based in New Mexico that operates hospitals, urgent care clinics, specialty and primary care practices, virtual care (VirtualPRES), and health insurance plans. The organization provides a broad range of clinical services—including neuroscience, transplant, cancer care, surgery, behavioral health, and home health—while also running community health and charitable programs (financial assistance, community support, and partnerships with medical education). It offers individual, Medicaid, Medicare Advantage, and employer health plans, plus patient tools (MyChart/myPRES), billing support, and commitment to access and quality across the state.
Call Center Representative
🔥 11 minutes ago
🌶️ New Mexico – Remote
đź’µ $16 - $24 / hour
⏰ Full Time
🟢 Junior
đź“ž Call Center Representative
🚫👨‍🎓 No degree required
🦅 H1B Visa Sponsor
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Presbyterian Healthcare Services
10,000+ employees
Founded 1908
⚕️ Healthcare Insurance
🤝 Non-profit
Healthcare Insurance • Non-profit
Presbyterian Healthcare Services is an integrated, nonprofit healthcare system based in New Mexico that operates hospitals, urgent care clinics, specialty and primary care practices, virtual care (VirtualPRES), and health insurance plans. The organization provides a broad range of clinical services—including neuroscience, transplant, cancer care, surgery, behavioral health, and home health—while also running community health and charitable programs (financial assistance, community support, and partnerships with medical education). It offers individual, Medicaid, Medicare Advantage, and employer health plans, plus patient tools (MyChart/myPRES), billing support, and commitment to access and quality across the state.
đź“‹ Description
• Providing customer service for members and providers in PHP benefit plans • Responding to telephone, written, Pres Online, E-Business, chat and in person inquiries • Retaining plan details and basic medical terminology • Collaborating with other employees
🎯 Requirements
• High school diploma • One year office/business experience • Call Center experience preferred • Ability to communicate effectively in person and via telephone • Strong organizational skills • Knowledge of reimbursement methodologies i.e. DRG, Relative Value Systems, Per Diem, Fee schedule, Capitation • Knowledge of CRM and Facets
🏖️ Benefits
• medical • dental • vision • short-term and long-term disability • group term life insurance • optional voluntary benefits • wellness program
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