Bilingual Call Center Pharmacy Technician, Florida License Required

🕒 July 17

🐊 Florida – Remote

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💵 $20 - $23 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 13%

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🗣️🇪🇸 Spanish Required

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Logo of Shields Health Solutions

Shields Health Solutions

501 - 1000 employees

Founded 2011

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Shields Health Solutions is a company that specializes in providing integrated specialty pharmacy solutions. They focus on eliminating disruptions in patient care by offering a comprehensive model that bridges the gap between patients and the specialty medications they need. Shields Health Solutions partners with healthcare providers and drug manufacturers to optimize the impact of specialty pharmacy services. Their approach leverages a clinical model, expert care teams, and a proprietary technology platform to improve patient access to specialty drugs, while reducing the overall cost of care. Shields Health Solutions aims to enhance patient experiences and health outcomes through their innovative solutions in specialty pharmacy integration.

📋 Description

• Proactively coordinate medication refills including data entry and pharmacy claim adjudication • Make outbound patient refill phone calls and complete the patient refill request • Answer, resolve and triage inbound inquiries • Clarify prescription orders with pharmacist and/or clinician as appropriate • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medications • Manage, organize, and update relevant data using database applications

🎯 Requirements

• 1-3 years of pharmacy technician experience adjudicating claims • Active national pharmacy technician certification required (PTCB or NHA/ExCPT) • Fluency in Spanish and English is required • High school diploma or GED required

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible work hours

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