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Fixed Operations Specialist

🔥 0 minutes ago

🏄 California – Remote

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💵 $112.8k - $149.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of General Motors

General Motors

10,000+ employees

Founded 1908

🚘 Automotive

🏭 Manufacturing

🚗 Transport

💰 $500M Grant on 2024-07

Automotive • Manufacturing • Transport

General Motors is a leading multinational corporation in the automotive industry, committed to creating a future with zero crashes, zero emissions, and zero congestion. With operations and facilities worldwide, GM focuses on innovation across various areas including engineering, manufacturing, and information technology. The company emphasizes diversity, inclusion, and the development of sustainable technologies to shape the future of mobility.

📋 Description

• Empower a cohesive and adaptable team of Zone and District Managers integrating parts and service functions • Serve as a trusted advisor to zone and district parts and service managers • Drive revenue growth, achieve KPIs, and execute CCA programs, initiatives, and related activities • Address and resolve zone and district needs, including PASI, RIM, Warranty, NPS, Retention, STS Training, EV Training, and Compliance • Implement and document action plans to overcome zone or district headwinds • Ensure alignment with CAP goals and metrics • Support training, coaching, process integration, tools development, performance and analysis reports, and business planning

🎯 Requirements

• Bachelor's Degree or Equivalent Experience • 5+ years of relevant experience guiding and improving fixed or sales operations • Proficient automotive industry knowledge and business acumen, including parts, service operations, warranty administration, and customer experience • Ability to travel up to 75% • Ability to legally operate a motor vehicle in accordance with licensing requirements of the states in which work is performed • Experience leveraging dealer performance and financial reporting tools to drive business insights and operational improvements (preferred) • Strong consultative and relationship management skills (preferred) • Results-oriented professional with demonstrated success leading change and driving business outcomes (preferred) • Excellent written, verbal, and presentation communication skills (preferred) • Strong organizational, time management, and prioritization abilities (preferred) • Effective problem-solving and decision-making skills in a fast-paced environment (preferred) • Proven ability to think strategically, adapt quickly, and lead in remote or matrixed environments (preferred) • Demonstrated innovation, creativity, and continuous improvement mindset (preferred) • Self-starter with a high degree of initiative, adaptability, and accountability (preferred) • Strong customer focus and ability to navigate complex situations and resolve conflict effectively (preferred) • Must not require GM immigration sponsorship now or in the future • Must live in an approved city within the assigned territory or relocate within the timeline provided at offer • Must successfully complete a Motor Vehicle Report review

🏖️ Benefits

• Incentive pay program with payouts based on company, job-level, and individual performance • Medical, dental, and vision benefits • Health Savings Account • Flexible Spending Accounts • Retirement savings plan • Sickness and accident benefits • Life insurance • Paid vacation and holidays • Tuition assistance programs • Employee assistance program • GM vehicle discounts

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