Associate, Community Engagement

Job not on LinkedIn

🔥 0 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👫 Community Manager

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Dorskin

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🛍️ eCommerce

🏢 Enterprise

🔐 Security

eCommerce • Enterprise • Security

Dorskin is a company focused on providing secure and user-friendly access to email and other applications. Utilizing Google Account integrations, it aims to enhance user experience by allowing seamless sign-in processes and offering multilingual support for diverse users. Dorskin prioritizes privacy and ease of use, making it convenient for individuals to access their digital communication services.

📋 Description

• Lead proactive engagement (also known as comments-as-creative) strategies positioning the organization within high-visibility conversations and reinforcing issue authority at scale. • Oversee real-time audience interaction across all social platforms, including monitoring and responding to inbound comments and direct messages at scale. • Coordinate with the community engagement team through our vendor to ensure consistent cross-channel reactive community management. • Serve as an on-camera brand voice for social content where appropriate, participating in short-form video, behind-the-scenes coverage, or community-centered storytelling that reflects the organization's authentic personality. • Analyze audience sentiment around issue areas and translate insights into actionable messaging approaches and campaign recommendations for communications, fundraising, and program teams.

🎯 Requirements

• Bachelor's degree preferred but not required, or equivalent professional and work experience. • 2-3 years of experience in social media content creation or account management with demonstrated progression in scope and responsibility. • Demonstrated experience managing community engagement at scale, including high-volume inbound comment and DM management across multiple platforms. • Strong strategic judgment with the ability to make independent, real-time decisions in high-visibility and sensitive situations without escalation. • Experience with proactive / comments-as-creative social engagement strategies. • Comfortable appearing on camera in authentic, unscripted or semi-produced social video formats; experience as an on-camera talent or creator is a plus. • Experience supporting live event social coverage is valued. • Proficiency with social media management platforms (Sprout Social preferred), social listening tools, and community moderation workflows. • Deep knowledge of platform dynamics across Instagram, TikTok, Facebook, X/Twitter, LinkedIn, and Threads including algorithmic signals, community norms, and risk management. • Outstanding interpersonal skills and emotional intelligence, with the ability to navigate complex, sensitive, and sometimes adversarial public interactions with grace. • Excellent written and oral communication skills, including the ability to adapt voice and tone rapidly across contexts. • Demonstrated ability to work cross-functionally, build internal relationships, and serve as a connector between teams and audiences. • Familiarity with issue advocacy and political campaign experience is valued. • Genuine commitment to anti-hunger, anti-poverty, and equity-centered work.

🏖️ Benefits

• health insurance • dental insurance • vision insurance • retirement • wellness benefits • paid time off (vacation leave, sick leave, personal leave, holiday, parental leave, bereavement leave, military leave, and jury duty leave)