Strategic Carrier Manager

🕒 May 5

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AVANT Communications

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏢 Enterprise

☁️ SaaS

Enterprise • SaaS • Technology

AVANT Communications is a company that empowers trusted advisors to navigate the fast-changing technology landscape. Through their platform "Pathfinder," and dedicated teams including channel managers and certified engineers, they enable strategic decision-making for next-generation technology solutions. AVANT provides real-time market insights, pricing quotes, and comparisons across numerous IT solutions such as UCaaS, CCaaS, cloud, and security. They also offer comprehensive training, analytics, and partner support to enhance expertise and drive customer success in the technology sector.

📋 Description

• Responsible for assisting with solution identification, procure pricing, generate contracts and place orders for respective carrier • Collaborates with teammates, internal teams and Sr. Manager – Strategic Carriers to drive new process improvements to create efficiency and bring value to our Trusted Advisors • Demonstrates and reinforces our team’s mission to think beyond just providing a quote and to find new ways of how to secure business • Attends ongoing supplier meetings on a weekly basis • Responsible for communicating product and process updates effectively across AVANT and with our Trusted Advisors • Provides training internally for the ATT/ACC • First tier point for carrier escalations • Maintains all carrier specific documentations and training materials for internal teams • Represents and promotes AVANT’s core values of integrity, honesty and mutual respect

🎯 Requirements

• Minimum 10 year’s industry experience • Proven success in consistently achieving goals set forth in their current role • Demonstrates expertise in all product and processes within a designated carrier • Expert in complex providers portals (pricing, orders and implementation) • Extremely well organized with strong attention to detail • Consistently manages workload volume while meeting and or exceeding SLAs • Excellent communication skills • Proven track record of proactively taking on responsibilities outside of their daily job function • Effectively collaborates with departments outside of their organization

🏖️ Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • Commuter Benefits • 401K Match • Unlimited PTO • Generous Parental Leave