Affiliate Manager II

🕒 April 20

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HighLevel

201 - 500 employees

Founded 2018

☁️ SaaS

🤝 B2B

💰 Series A on 2021-11

SaaS • Marketing • B2B

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Support the management of affiliate partners by assisting with day-to-day communication and follow-ups • Respond to affiliate queries and provide timely support based on defined processes and guidelines • Help onboard new affiliates and ensure they understand basic platform usage and workflows • Assist in executing outreach campaigns, including email follow-ups and engagement efforts • Support activation of affiliates by following defined playbooks and engagement strategies • Help maintain consistent communication with assigned affiliates to ensure ongoing engagement • Track affiliate activity and maintain accurate records in CRM and internal tools • Support reporting by updating dashboards and sharing basic performance insights • Flag any performance gaps or issues to the manager for further action • Ensure timely follow-ups on leads, trials, and affiliate interactions as per defined SLAs • Maintain hygiene of CRM data and ensure all activities are logged accurately • Follow established workflows and prioritize tasks based on team guidance • Work closely with internal teams such as Customer Success, Marketing, and Support to resolve affiliate queries • Participate in team meetings, training sessions, and coaching discussions • Implement feedback from managers and contribute to continuous improvement

🎯 Requirements

• Bachelor’s Degree or equivalent SaaS experience required. • Minimum 2-5 years of experience in affiliate marketing, partnership management, performance marketing, or a closely related field with direct responsibility for revenue-generating partner portfolios. • Proven track record managing high-value affiliate or influencer portfolios with measurable trial generation and/or revenue growth. • Deep expertise in marketing funnel strategy: landing pages, email sequences, paid media, content marketing, and conversion rate optimization. • Experience managing paid endorsement or sponsorship contracts including negotiation, deliverable tracking, and ROI analysis. • Strong data fluency—comfortable with trial pacing, forecasting models, KPI dashboards, and translating numbers into strategic decisions. • Experience with CRM systems and affiliate tracking platforms and analytics tools . • Exceptional communication skills—able to provide clear, strategic counsel to high-profile partners including KOLs, celebrities, and influencers who operate at scale and expect proactive, rapid engagement. • HighLevel platform experience or equivalent all-in-one SaaS marketing platform knowledge strongly preferred.

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