Manager, Revenue Operations

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $120k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

👻 Ghost score 3%

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Logo of HighLevel

HighLevel

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Work directly with Affiliates leadership, owning the RevOps narrative in strategic conversations • Run weekly business reviews and provide action-oriented recommendations • Surface conversion trends, cohort gaps, and activation bottlenecks proactively • Prepare and present monthly and quarterly performance reviews • Own the Affiliates organization’s bottoms-up annual operating plan, including team composition, quota design, capacity modeling, and hiring plans • Drive weekly bottoms-up forecasts and feed consolidated outputs into the GTM-wide forecasting model • Track actuals against plan, diagnose root causes, and recommend corrective actions • Build and own analytics frameworks covering affiliate cohorts, LTV by segment, activation rates, expansion triggers, and dormancy signals • Model proposed incentive structures, activation playbooks, and affiliate tiers • Track Endorsed Affiliate agreements, milestones, contracted targets, and payout schedules • Build an automated centralized tracking system with real-time visibility • Track payout calculations and coordinate with Finance for approval and disbursement • Own the Endorsed Affiliates ROI framework and recommend where to invest, renew, or exit • Identify operational gaps and fix them through process design and automation • Produce regular program performance, payout, and ROI reporting for leadership • Map, document, and own key Land, Activate, and Expand processes • Conduct process audits and improve broken, redundant, or manual workflows • Own the Affiliates organization’s GTM tech stack and affiliate tracking infrastructure • Manage and develop a small team of analysts

🎯 Requirements

• 5–8 years in Revenue Operations, Sales Operations, Partner Operations, or a closely adjacent GTM analytics function • Experience supporting or operating within a partner, affiliate, or channel ecosystem — strongly preferred • Background in high-growth SaaS where operational processes were being built, not just maintained • Analytical depth and track record of impact • Comfortable building forecasting models, cohort analyses, and ROI frameworks from scratch • Ability to implement systems and processes • Player-coach mentality; experience managing and developing a small team • Strong communication across managers, directors, and senior directors • Experience owning a high-value partnership or contract program, including tracking milestones, managing payouts, and building ROI frameworks • No specific certification required

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