Bilingual Virtual Medical Assistant, Scribe

🕒 May 26

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

GoLean Health

WebsiteLinkedInAll Job Openings

1 - 10 employees

⚕️ Healthcare Insurance

👥 HR Tech

☁️ SaaS

Healthcare Insurance • HR Tech • SaaS

GoLean Health is a company that specializes in providing remote medical assistants and virtual receptionists to healthcare practices. They focus on helping doctors, dentists, veterinarians, chiropractors, and optometrists by connecting them with reliable virtual staff who are HIPAA-trained and skilled in various administrative tasks. By hiring virtual assistants from GoLean, healthcare providers can streamline their operations, improve patient communication, and scale their practices at a reduced cost.

📋 Description

• Provide live medical scribing support during telemedicine visits • Help keep charts updated, organized, and ready for provider review • Assist with chart preparation before appointments by reviewing notes, labs, medications, and relevant patient history • Enter key clinical details into the EMR, including main concern, diagnosis context, and medication information • Support lab ordering workflows, including selecting the correct lab facility, attaching diagnosis codes, and helping ensure orders are complete • Assist with reviewing referrals, authorizations, and supporting documents before patient visits • Handle prior authorizations as part of the clinic's daily workflow • Provide Spanish-English bilingual support, including real-time translation during patient interactions when needed • Help support patient coordination and scheduling workflows • Manage high volume of calls when not actively scribing • Step in for backup phone and admin support when in-office staff need coverage • Communicate clearly with the clinic team regarding urgent updates, follow-ups, and task status • Maintain high standards for confidentiality, HIPAA compliance, and documentation accuracy

🎯 Requirements

• Fluent in English and Spanish • At least 6 months of medical scribe experience • Willing and able to handle a high-volume phone workflow, during non-scribing hours in a fast-paced environment • Willing to support prior authorization tasks • Strong understanding of medical terminology, charting, and patient coordination • Comfortable supporting a provider during live telemedicine visits • Experience with EMR documentation, chart prep, referrals, and insurance-related workflows is a strong advantage • Able to follow established systems and adapt quickly to clinic-specific processes • Strong attention to detail and ability to stay organized while handling multiple tasks • Professional, dependable, and responsive during work hours • Experience in a medical virtual assistant, medical scribe, or healthcare administrative support role is preferred • Familiarity with Tebra/Kareo, Epic, RingCentral, or similar cloud-based systems • Experience with lab order entry, diagnosis linkage, and clinical documentation support • Experience communicating with both patients and internal teams in a bilingual setting • Experience in endocrinology or another specialty clinic is a plus