Director of Client Services

🕒 April 30

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GoodPower

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2008

⚡ Energy

🤝 Non-profit

🌍 Social Impact

Energy • Non-profit • Social Impact

GoodPower is a research-driven strategic communications and campaigning organization that mobilizes public and political support for a renewable, decarbonized economy. It runs programs focused on renewable energy, political engagement, regenerative agriculture, global deployment of low-carbon technologies, and innovation—using its in-house Good Data Lab to develop evidence-based strategies and prototype AI tools to increase impact. GoodPower aims to lower energy costs, create clean jobs, strengthen food systems, and build broad-based political power for the energy transition.

📋 Description

• Serve as the primary strategic point of contact for a portfolio of key client accounts, cultivating trusted, long-term relationships with partner organizations, advocates, and campaigns across our client base. • Lead client onboarding processes, ensuring partners are set up for success from day one with clear expectations, defined success metrics, and a deep understanding of GoodPower’s capabilities and approach. • Collaborate cross-functionally with GoodPower’s paid media, digital strategy, creative, and data teams to ensure client programs are executed with precision and delivered on time and within scope. • Develop and present regular performance reports and strategic recommendations to clients, translating campaign data into actionable insights that drive impact and strengthen the partnership. • Identify and pursue opportunities to deepen and expand client engagements, working closely with leadership to develop proposals, scope new work, and grow GoodPower’s portfolio of mission-aligned partners. • Maintain a strong pulse on the policy landscape, advocacy ecosystem, and clean energy sector to bring fresh, relevant context to client conversations and campaign planning. • Support the development of systems, processes, and tools that enable the client services function to scale efficiently as GoodPower grows toward its 2030 strategic goals. • Represent GoodPower with professionalism and passion at external events, partner convenings, and industry conferences.

🎯 Requirements

• 5+ years of experience in client services, account management, partnership development, or a closely related field, preferably within digital advocacy, nonprofit communications, or the clean energy sector. • Demonstrated ability to manage multiple complex client relationships simultaneously with strong organizational skills, attention to detail, and the ability to meet deadlines with minimal supervision. • Excellent written and verbal communication skills, with the ability to synthesize complex information and present it clearly to a diverse range of stakeholders. • Strong analytical mindset with experience reviewing campaign performance data and translating it into strategic recommendations. • Collaborative, solutions-oriented approach with the ability to work effectively across internal teams and with external partners. • Familiarity with digital tools (e.g., GSuite, Slack, CRM platforms, etc.)

🏖️ Benefits

• 95% employer-paid medical, dental, and vision insurance • HSA and FSA plans • 403b retirement savings plan with matching company contributions • Paid vacation • Sick leave • Floating holidays • Volunteer days • 13 paid holidays • Monthly internet and wellness stipend • Paid parental leave • Sabbatical program