Associate Director – Medical Information

Job not on LinkedIn

🔥 18 hours ago

🇺🇸 United States – Remote

💵 $190k - $215k / year

⏰ Full Time

🟠 Senior

👨‍⚕️ Medical Director

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Praxis

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2002

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Praxis is a company dedicated to connecting patients with meaningful clinical trial opportunities. With a focus on creating customized recruitment programs, Praxis utilizes a variety of specialized tools and extensive experience across various therapeutic areas to ensure they reach the right patients worldwide. Established in 2002, the company emphasizes the importance of patient engagement and utilizes sophisticated data insights to enhance the patient journey in clinical research.

📋 Description

• Define and evolve the Medical Information strategy, processes, service model, metrics, and technology roadmap • Serve as the senior escalation point for complex or high-impact inquiries • Provide or oversee timely, accurate, balanced, and scientifically appropriate responses to healthcare professionals, patients, caregivers, specialty pharmacies, payers, and other stakeholders • Lead development and maintenance of a rigorous, scalable Medical Information content library • Establish standards for scientific quality, consistency, currency, and audience-appropriate communication • Shape effective AI use across Medical Information and provide human oversight of AI-generated responses • Establish AI quality, governance, and validation standards • Identify technology opportunities to improve response quality, knowledge bases, content coverage, and workflows • Analyze inquiry trends, recurring questions, and emerging information needs • Translate inquiry insights into content improvements, educational opportunities, stakeholder insights, and experience enhancements • Partner with Medical, Legal, Regulatory, and other stakeholders on review and governance processes • Ensure launch readiness and effective operation as products and stakeholder needs evolve • Establish scalable ways of working and develop people, partnerships, and capabilities

🎯 Requirements

• PharmD, RN, or bachelor’s degree in a life-sciences discipline; PharmD strongly preferred • 7+ years of relevant pharmaceutical or biotechnology experience, including substantial Medical Information experience and direct experience responding to unsolicited medical inquiries • Experience supporting launch-stage or commercial products strongly preferred • Ability to build or lead Medical Information capabilities, including strategy, content development, inquiry management, governance, processes, and metrics • Strong scientific judgment and ability to evaluate clinical literature and emerging data and translate complex information into clear, accurate, balanced responses • Excellent medical writing and communication skills • Experience developing and governing Medical Information response content and knowledge repositories, ideally using modern inquiry management and digital platforms • Interest in and practical understanding of AI-enabled Medical Information • Strong cross-functional leadership skills and ability to build trust and alignment across Medical, Legal, Regulatory, and operational teams • Ability to balance strategic thinking with hands-on execution in a fast-moving environment • Flexibility and willingness to travel as needed

🏖️ Benefits

• 99% of the premium paid for medical, dental and vision plans • Company-paid life insurance • AD&D benefits • Disability benefits • Voluntary plans to personalize coverage • Dollar-for-dollar 401(k) match up to 6% on eligible contributions • Long-term stock incentives • ESPP • Discretionary quarterly bonus • Extremely flexible wellness benefit • Generous PTO • Paid holidays • Company-wide shutdowns

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