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Claims PL Casualty Complex Representative

đź•’ September 15

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

Where this job comes from

Posted on Grange Insurance's careers page, not through a job board

First seen by Remote Rocketship September 15

Still open on Grange Insurance's site. Checked 7 hours ago.

Logo of Grange Insurance

Grange Insurance

1001 - 5000 employees

Founded 1935

đź’Ľ Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Grange Insurance is a Columbus, Ohio–based mutual property and casualty insurer that provides personal and commercial insurance products including auto, home, renters, condo, and business insurance through a network of local independent agents. With over 85 years of history, it emphasizes claims service, financial strength (A. M. Best “A” rating), agent partnerships, online account management, and community involvement.

đź“‹ Description

• Investigate, evaluate, and negotiate settlements of complex PL Casualty Liability Claims • Investigate, evaluate, and adjust assigned complex liability claims within authority limits • Summarize cases exceeding authority and submit them to managers or specialists for approval • Handle complex claims with minimal supervision • Establish and maintain positive relationships with internal and external customers • Provide excellent customer service • Communicate regularly and effectively with agents, including face-to-face visits when required • Assist other departments with investigations when required • Handle workload efficiently with limited supervision or direction • Report large losses and present claims to the CAB Committee • Ensure appropriate reinsurance reporting on claims

🎯 Requirements

• College degree preferred • Five (5) years claims experience • At least three (3) years involvement in casualty claims handling preferred • Strong communication and organization skills • Proficiency with personal computers • Ability to interact with customers and agents in a professional manner • State-specific adjusters’ license may be required

🏖️ Benefits

• Remote work options • Hybrid work options • Flexible work hours (role dependent) • Competitive traditional benefits • Cultural appreciation holiday • Family formation benefits • Compassionate care leave • Expanded categories of bereavement leave • Associate Resource Groups providing professional and personal growth opportunities • Professional development, networking, business value, and community outreach opportunities through the Inclusive Culture Council

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