Claims Property Field Catastrophe (CAT) Representative

🔥 2 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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Grange Insurance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1935

👥 B2C

🤝 B2B

B2C • B2B

Grange Insurance is a Columbus, Ohio–based mutual property and casualty insurer that provides personal and commercial insurance products including auto, home, renters, condo, and business insurance through a network of local independent agents. With over 85 years of history, it emphasizes claims service, financial strength (A. M. Best “A” rating), agent partnerships, online account management, and community involvement.

📋 Description

• Investigating, evaluating and negotiating settlement of assigned property claims • Responds to CAT deployment directive, including weekends • Travels to catastrophe areas to evaluate, negotiate and settle personal and commercial property claims • Perform onsite and virtual inspection of damages • Document all claim activity to support the claim file • Create a high level of policyholder satisfaction by complying with established service standards • Explain coverage of loss and assist policyholders with damages • Work with and coordinate vendor services such as contractors and emergency repair • Respond to inquiries from policyholders, agents, internal partners and others • Mentor members of Inside and Field Property Team and Expandable CAT Team • Provide technical support to the Catastrophe Claims team members • Operates and maintains company vehicle

🎯 Requirements

• High school diploma or equivalent plus 3 years field property claims handling experience, or equivalent combination of education and experience preferred • Bachelor's degree in related field preferred • Must possess strong communication and organization skills and proficient with personal computer • Should be proficient in property estimating and damages • Demonstrated ability to interact with customers and agents in a professional manner • Valid driver's license and good driving record required • Must be able to travel upon immediate notice • State specific adjusters’ license may be required

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Unique benefits based on employee feedback including cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave