Claims Representative, Casualty Large Loss, Auto Injury

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Logo of Grange Insurance

Grange Insurance

1001 - 5000 employees

Founded 1935

👥 B2C

🤝 B2B

B2C • B2B

Grange Insurance is a Columbus, Ohio–based mutual property and casualty insurer that provides personal and commercial insurance products including auto, home, renters, condo, and business insurance through a network of local independent agents. With over 85 years of history, it emphasizes claims service, financial strength (A. M. Best “A” rating), agent partnerships, online account management, and community involvement.

📋 Description

• Investigates, evaluates, negotiates, and resolves assigned claims • Handles the most complex claims with minimal manager oversight • Establishes and maintains positive relationships with customers • Assists in building business relationships with agents, insureds and partners • Develops and mentors other associates • Assists leadership in training and resources development • Maintains proper reserving through proactive investigation • Assists other departments with investigations as required

🎯 Requirements

• High school diploma or equivalent education • 5 years claims experience with at least 3 years of Commercial Casualty experience • Experience in General Liability preferred • Bachelor’s degree preferred • Strong communication and organization skills • Proficient with personal computer • Excellent decision-making ability • Broad depth of experience and technical competence • Capacity to manage work to meet time sensitive deadlines • Demonstrated ability to interact with internal and external customers in a professional manner. • State specific adjusters’ license may be required.

🏖️ Benefits

• Cultural appreciation holiday • Family formation benefits • Compassionate care leave • Expanded categories of bereavement leave • Flexible work hours • Hybrid work options

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