Grange Insurance
1001 - 5000 employees
Founded 1935
💼 Consulting
⚖️ Legal
🛡️ Insurance
Consulting • Legal • Insurance
Grange Insurance is a Columbus, Ohio–based mutual property and casualty insurer that provides personal and commercial insurance products including auto, home, renters, condo, and business insurance through a network of local independent agents. With over 85 years of history, it emphasizes claims service, financial strength (A. M. Best “A” rating), agent partnerships, online account management, and community involvement.
Senior Claims Property Field Representative
Job not on LinkedIn
🕒 June 25
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Grange Insurance
1001 - 5000 employees
Founded 1935
💼 Consulting
⚖️ Legal
🛡️ Insurance
Consulting • Legal • Insurance
Grange Insurance is a Columbus, Ohio–based mutual property and casualty insurer that provides personal and commercial insurance products including auto, home, renters, condo, and business insurance through a network of local independent agents. With over 85 years of history, it emphasizes claims service, financial strength (A. M. Best “A” rating), agent partnerships, online account management, and community involvement.
📋 Description
• Handles moderate to large complexity Personal and Commercial Lines Claims • Ability to handle large losses with oversight as dictated by workloads • Perform onsite and virtual inspection of damages to resolve coverage and damage issues to include preparing complete estimates of repair for the covered damages • Document all claim activity to support the claim file • Create a high level of policyholder satisfaction by complying with established service standards • Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages • Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements • Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and experts • Create alignment regarding policy and procedures across vendors for handling losses • Serves as a technical subject matter expert for the department • Identify trends and share best practices across group and within line of business • Active member of catastrophe team, which may include overnight travel on short notice for what could be extended periods of time • Responds to inquiries from policyholders, agents, internal partners and others • Contribute to a positive work environment by positively influencing others
🎯 Requirements
• High school diploma or equivalent education plus 3-5 years claim experience preferred • Bachelor's degree in related field preferred • Must possess ability to work independently in a remote setting with strong communication, time management and organization skills • Proficient with personal computer and app technology • Demonstrated ability to interact with customers and agents in a professional manner • Valid driver's license and good driving record required • Lifting requirement of 40-50 pounds, ability to climb up on roofs and work in confined spaces. • State specific adjusters’ license may be required.
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Remote work options • Cultural appreciation holiday • Family formation benefits • Compassionate care leave • Expanded categories of bereavement leave
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