Principal Product Manager

🔥 3 hours ago

🇺🇸 United States – Remote

💵 $166k - $175k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Define and evolve the product vision, strategy, and roadmap for Records Request Management and FOIA solutions. • Define and prioritize AI-enabled capabilities across Records Request Management and FOIA workflows. • Gather and synthesize customer, partner, regulatory, and market input to prioritize investments across intake, review, redaction, workflow automation, reporting, and fulfillment. • Shape product capabilities to support federal agency requirements. • Partner with engineering, security, and compliance stakeholders to ensure product decisions support frameworks relevant to federal customers. • Partner with Security, Compliance, Legal and Engineering teams to ensure AI-enabled capabilities are developed in accordance with regulatory, privacy, security, transparency and public sector governance requirements. • Work closely with Engineering, Design, Implementation, Support, Customer Success, Sales, and leadership to guide product teams, translate requirements into scalable delivery. • Turn federal records access, FOIA process needs, and operational pain points into clear requirements, user stories, and measurable product outcomes. • Support strategic customer conversations, market positioning, expansion into new public sector and federal segments, and internal alignment.

🎯 Requirements

• 10+ years in product management with a strong track record of owning strategy, roadmap, and execution for complex SaaS or workflow-driven products. • 7+ years on experience in Records Request Management. • Experience building products for the federal government or highly regulated public sector environments, with a strong understanding of procurement, compliance, and customer operating realities. • Demonstrated experience with Records Request Management, FOIA, case management, document review, redaction workflows, or adjacent public records processes. • Familiarity with secure cloud and public sector compliance requirements, including FedRAMP and CJIS, and experience partnering with technical and compliance teams to support regulated product delivery. • Strong ability to translate ambiguity into structured plans, balance competing priorities, and deliver measurable outcomes across cross-functional teams. • Exceptional written and verbal communication skills with the ability to influence engineering, design, executives, and customer stakeholders in complex environments. • Proven experience defining, launching or scaling AI-enabled products or capabilities. • Strong understanding of generative AI, intelligent automation, machine learning applications and AI governance principles, with the ability to translate emerging capabilities into practical product outcomes for public sector customers.

🏖️ Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Multiple Health Plan Options – Including a 100% employer-paid plan. • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. • Fitness Reimbursement Program – Stay active, your way. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Paid Parental Leave – For both birthing and non-birthing parents. • Traditional & Roth 401(k) – With a generous company match. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.