Product Management Manager

🔥 6 minutes ago

🇺🇸 United States – Remote

💵 $128k - $178k / year

⏰ Full Time

🟠 Senior

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Own portfolio-level outcomes including revenue growth, retention, platform adoption, and customer expansion • Develop deep understanding of destination customers, their goals, workflows, operating models, data needs, and backend processes • Engage regularly with customers, prospects, and customer-facing teams to inform roadmap priorities and validate product decisions • Lead and mentor product managers/owners and data analysts, providing coaching and career development • Define and drive the AI product strategy for Destination Experience Insights • Partner with engineering, data, and UX teams to bring AI-powered analytics and natural-language experiences to market • Identify packaging and monetization opportunities, including bundling, premium offerings, cross-selling, and upgrade motions • Align senior leaders across engineering, design, product marketing, sales, customer success, finance, and other stakeholders • Conduct market, competitive, and customer analysis to inform product strategy, positioning, investment decisions, and roadmap priorities • Establish success metrics for adoption, engagement, customer value, operational impact, expansion, retention, and revenue impact • Communicate roadmap, strategy, tradeoffs, and outcomes to executive and cross-functional audiences, including ELT-level presentation slides • Partner with senior leadership to define long-term investment priorities

🎯 Requirements

• 10+ years of experience in B2B SaaS and/or Data & Insights products, preferably in product management or similar customer-oriented roles • Demonstrated success in externally facing product roles involving customer engagement and GTM readiness • Strong communication and storytelling skills, including executive and customer-facing discussions • Experience driving pricing strategy, customer pilots, or market validation programs • Strategic mindset and comfort with ambiguity and cross-functional complexity • Deep understanding of enterprise buying behavior and sales/marketing technology markets • Senior product management experience in B2B SaaS, platform products, data/AI products, customer experience, sales and marketing technology, workflow automation, or enterprise software • Strong customer orientation and direct customer discovery experience • Ability to understand complex customer workflows and translate them into product requirements, differentiated experiences, and measurable outcomes • Experience defining product-led growth, packaging, pricing, monetization, or expansion strategies • Strong technical fluency and ability to partner with engineering, architecture, data, and AI teams • Excellent communication skills and ability to align stakeholders around a shared direction • Strong analytical judgment using qualitative and quantitative inputs • High ownership mindset, bias for action, and ability to influence across functions without formal authority • Experience with tourism/travel market, destination marketing, CRM platforms, CMS/Web technology, marketing automation, and B2B sales processes • Experience with AI, enterprise analytics platforms, data architecture, personalization, operational intelligence, or customer experience insight products • Experience managing products across multiple packages, tiers, customer segments, or commercialization motions • Experience working in a matrixed organization with multiple product, engineering, GTM, and executive stakeholders • Responsible for preserving the confidentiality, integrity, and availability of Granicus information assets • Responsible for ensuring employee and customer data privacy and completing required privacy training • No degree requirement for most roles

🏖️ Benefits

• Flexible Time Off • Company-Wide Wellbeing Days • Work From Home Reimbursement • Multiple Health Plan Options, including a 100% employer-paid plan • Employer HSA Contributions • Fitness Reimbursement Program • On-Demand Mental Health Support, including Headspace and other wellness tools • Paid Parental Leave for birthing and non-birthing parents • Traditional & Roth 401(k) with a generous company match • Life & AD&D Insurance with 100% employer-paid coverage • Online Learning Platforms • Competitive Salary & Bonuses • Employee Resource Groups • Globally distributed, remote-first work environment