Streaming Support Engineer – Tech

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🕒 June 3

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Gray Media

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1897

📱 Media

👥 B2C

Media • B2C

Gray Media is a U. S. -based broadcast and digital media company that owns and operates a portfolio of television and digital brands. Its properties and divisions include local news and sports networks (Gray Sports Networks, Raycom Sports), digital publishing (Gray Digital Media, InvestigateTV, Live Assembly), production studios (PowerNation Studios), food/media brand (Tupelo Honey), and partnerships with Telemundo. The company offers advertising opportunities, investor relations and community-focused local storytelling across broadcast and online platforms.

📋 Description

• Deploy and manage streaming hardware, including Edge Encoders and GPIO-based workflows. • Configure and support SCTE-104/35 metadata insertion systems (e.g., Middleman, Crystal) • Provide Tier-2 support for streaming issues escalated from the Digital Support team. • Support Connected TV (CTV) Desk operations including VMIX integration and automation tools. • Monitor and troubleshoot FAST and Direct-To-Consumer (DTC) distribution systems. • Support various Master Control Systems and traditional broadcast systems. • Assist in the rollout of new Streaming infrastructure projects and initiatives.

🎯 Requirements

• Proficient in SCTE 104/35 digital ad insertion standards. • Experience with SRT, RTMP, HLS, and Transport Stream (TS) streaming protocols. • Working knowledge of SRT encoders, closed captioning workflows, and video switching infrastructure. • Hands-on experience with vMix, BitFocus Companion, and related live production tools. • Understanding of FAST channel architecture and DTC distribution platforms. • Familiar with master control systems, news production workflows, and GPIO-triggered automation. • Graphic systems including HTML-5 based systems (Flowics, Singular) • 4+ years’ experience in a broadcast station or media production environment. • Experience supporting live streaming, OTT, or CTV distribution platforms. • Broadcast engineering certifications (e.g., SBE Certification). • Experience working with cloud-based playout or encoding systems. • Familiarity with digital rights management (DRM), ad tech, or OTT analytics platforms.

🏖️ Benefits

• Comprehensive Medical(Rx), Dental, and Vision Coverage • Health Savings Account with Company contributions • Flexible Spending Account • Employer-paid life and disability benefits • Paid parental leave benefits • Adoption and Surrogacy Benefits • 401(k) Plan, including matching and profit-sharing contributions • Employee Assistance Program • Voluntary benefits, including Hospital Indemnity, Critical Illness, Accident Insurance, and supplemental life insurance coverage • Paid Time Off, including Relocation PTO