
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
Selected: 🇺🇸 United States – Remote USA.
Selected: 🆕 Date Added.
🔥 1 hour ago
Seasonal customer service representative resolving SupportNinja customer inquiries and escalations. Documenting interactions in CRM systems while meeting service and performance targets.
🤠 Texas – Remote
💵 $16 / hour
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 3 days ago
Call center Team Leader guiding fintech customer-support representatives at SupportNinja. Coaching teams, managing KPIs, and improving service quality in a remote work-from-home role.
🕒 October 7
Team Leader managing SupportNinja customer service representatives. Coaching teams, improving KPIs, and ensuring exceptional customer experiences and operational efficiency.
🕒 October 6
Outbound Sales Representative conducting healthcare enrollment calls for SupportNinja’s outsourced services. Engaging prospects, addressing objections, and documenting enrollments through dialer and CRM systems.
🤠 Texas – Remote
💵 $18 / hour
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🤑 Sales
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 September 30
Remote seasonal Customer Service Representative supporting users of SupportNinja’s US tax-filing platform. Handling tax, account, payment, and product inquiries by phone and chat.
🤠 Texas – Remote
💵 $16 / hour
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
👻 Ghost score 0%
🕒 September 29
Partnership Manager growing advisor, consultant, and broker referral channels for SupportNinja’s tech-forward CX and BPO services. Converting partner relationships into qualified sales pipeline and revenue.
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💰 Account Manager
👻 Ghost score 10%
🕒 September 18
Customer Service Representative II supporting e-commerce and DTC brands through email, chat, and social media. Resolving complex issues, serving VIP customers, and improving retention.
🤠 Texas – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
👻 Ghost score 10%
🕒 October 27, 2025
Quality Supervisor responsible for daily quality assurance operations in a service delivery environment. Leading a team to ensure adherence to client requirements and continuous improvement initiatives.
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
👻 Ghost score 45%