
1001 - 5000 employees
Founded 2015
🤝 B2B
☁️ SaaS
💰 Private Equity Round on 2021-02
B2B • SaaS
SupportNinja is a company that provides customizable and agile outsourcing solutions to help businesses scale and achieve key business outcomes. They specialize in areas like customer experience, customer support, technical support, content moderation, data processing, and finance & accounting. Utilizing AI-enabled solutions, SupportNinja aids over 200 companies in optimizing operations and achieving growth without the burden of extensive headcount increases. Their services focus on flexibility and responsiveness, ensuring tailored solutions that fit the unique needs of each client.
🕒 July 7
Data Entry position responsible for inputting basic data into systems, using software tools like Excel. Collaborating with departments to resolve issues and maintain performance targets.
🕒 July 3
Implementation Manager responsible for managing implementations for client’s partners, ensuring efficiency and excellence in processes and customer service.
🇺🇸 United States – Remote
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🛠️ Implementation Specialist
🕒 June 1
Technical Support Representative providing basic technical support to customers remotely. Communicating solutions effectively, ensuring satisfaction and loyalty through excellent service.
🤠 Texas – Remote
💵 $16 / hour
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
📞 Support Engineer
🚫👨🎓 No degree required
🕒 June 1
Technical Support Representative providing customer support for technical issues. Identifying and troubleshooting basic problems while ensuring customer satisfaction and loyalty.
🤠 Texas – Remote
💵 $17 / hour
💰 Private Equity Round on 2021-02
⏰ Full Time
🟢 Junior
🟡 Mid-level
📞 Support Engineer
🚫👨🎓 No degree required
🕒 May 31
Team Leader managing representatives, coaching and improving team performance for customer satisfaction. Engaging in training, leadership, and operational excellence initiatives in a remote environment.
🏈 Alabama, Arizona, +26 more states – Remote
💵 $41.6k / year
💰 Private Equity Round on 2021-02
⏰ Full Time
🟠 Senior
🕒 May 7
Customer Service Representative responsible for resolving customer issues via phone, email, or chat. Documenting interactions and maintaining professionalism while adhering to company policies.
🏈 Alabama, Arizona, +26 more states – Remote
💵 $15 / hour
💰 Private Equity Round on 2021-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
💝 Customer Support
🕒 October 27, 2025
Quality Supervisor responsible for daily quality assurance operations in a service delivery environment. Leading a team to ensure adherence to client requirements and continuous improvement initiatives.