VP, Sales – Global Client Services

🕒 August 20

🇺🇸 United States – Remote

💵 $160k - $175k / year

⏰ Full Time

🔴 Lead

📁 Client Services

Where this job comes from

Posted on Great Place To Work US's careers page, not through a job board

First seen by Remote Rocketship August 20

Logo of Great Place To Work US

Great Place To Work US

51 - 200 employees

Founded 1992

💼 Consulting

👥 HR Tech

☁️ SaaS

Consulting • HR Tech • SaaS

Great Place To Work US is the global authority on workplace culture, providing respected workplace certification and lists, data and benchmarking insights, and industry-leading research. They offer various services including employee surveys, certification programs, and employer awards to help organizations create and maintain exceptional workplace environments. With a focus on building great workplace cultures, they publish lists such as Fortune Best Workplaces for Parents, Fortune 100 Best Companies to Work For, and many others recognizing outstanding work environments across different sectors.

📋 Description

• Own the commercial relationship, client experience, executive engagement strategy, risk management, and long-term growth plan for assigned global strategic accounts and high-value enterprise clients • Develop and execute account strategies for renewals, expansion, upsell, partner growth, and strategic partner opportunities • Build trusted executive relationships and advise senior leaders on connecting workplace culture, employee experience, recognition, insights, and advisory solutions to business outcomes • Lead governance and execution for complex, multi-country engagements across regional requirements, stakeholders, timelines, languages, cultures, and regulations • Maintain executive-ready account plans, communication rhythms, risk logs, success metrics, pipeline visibility, forecasts, and renewal planning cadences • Partner with Client Relationship Management, Customer Success, Global Concierge, Advisory Services, Marketing, Product, Operations, Finance, and Executive Leadership • Translate client priorities, feedback, risks, and opportunities into recommendations, value expansion plans, escalation steps, and experience improvements • Represent Great Place To Work’s model, methodology, products, services, insights, and value proposition in senior client conversations, business reviews, webinars, industry events, and networking opportunities • Simplify sales processes, strengthen collaboration, reduce friction, improve consistency, and support continuous improvement across Global Client Services • Achieve renewal, expansion, upsell, strategic account growth, forecasting discipline, client experience, and process simplification outcomes

🎯 Requirements

• 10+ years of progressive enterprise sales, strategic account management, or client relationship leadership experience in complex B2B environments • Success as a senior quota-carrying individual contributor with large strategic accounts • Foundational background in top-tier management consulting, corporate strategy, or professional services, paired with quota-carrying enterprise sales, business development, or strategic account management success • Ability to lead sales strategy for large enterprise customers, global accounts, strategic partners, or high-value client portfolios • Strong executive presence and experience building trusted C-suite relationships • Experience in workplace culture, employee experience, human capital, SaaS, professional services, research, recognition, or advisory solutions • Strong commercial acumen across pipeline management, account planning, deal strategy, negotiation, pricing, forecasting, renewals, and performance accountability • Experience in international business, global markets, or multi-country client delivery models • High judgment and professionalism, including discretion with confidential information • Exceptional written and verbal communication skills • Strong organizational skills, attention to detail, and ability to manage multiple complex priorities • Proficiency with Microsoft 365, Salesforce, Gong, and related sales, collaboration, and customer engagement technologies • Experience partnering cross-functionally with Customer Success, Client Relationship Management, Advisory Services, Marketing, Product, Finance, Operations, or Concierge teams • Ability to improve sales processes, operating rhythms, and cross-functional workflows • Ability to represent the organization externally through senior client meetings, webinars, conferences, thought leadership, or industry events • 20% travel, including international travel as required • U.S.-based only position

🏖️ Benefits

• Performance-based bonus plan eligibility • Restricted stock unit awards eligibility • Wellness programs • Tuition reimbursement • U Choose customizable expense reimbursement program for 200+ needs, including student loan repayment, childcare, and pet insurance • Inclusive culture • Employee resource groups • Comprehensive benefits and rewards for full-time employees • Disability accommodations in the application and interview process

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