Patient Service Representative

Job not on LinkedIn

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $15 - $16 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Greenhouse Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Greenhouse Software is a leading provider of hiring software solutions designed for people-first companies. The company offers a comprehensive recruitment and onboarding platform that enhances every aspect of the hiring process. Greenhouse Software focuses on structured hiring and diversity, equality, and inclusion, helping organizations improve their recruitment outcomes and create better experiences for candidates. Their tools are aimed at optimizing the efficiency and effectiveness of hiring teams, reducing biases, and leveraging automation to accelerate talent acquisition. Greenhouse Software partners with other technology providers to offer integrations and additional functionalities, making it a versatile choice for both small and large enterprises worldwide.

📋 Description

• Provide initial customer service to all Patient Navigation Center contacts for multiple Lone Star Circle of Care service lines • Perform insurance verification or sliding fee program screenings for patients in accordance with LSCC guidelines • Assess patient requests and implied needs using probing and clarifying questions • Assist patients with scheduling, confirmations, cancellations, and rescheduling of appointments

🎯 Requirements

• Must live in Texas to be considered • High school diploma or GED preferred; additional work experience may be substituted in lieu of education • Minimum of one (1) year of customer service experience • Excellent computer skills and the ability to learn new computer programs efficiently • Six (6) months prior medical office or healthcare setting experience preferred • Minimum three (3) months call center experience preferred • Bilingual English/Spanish language and writing skills preferred • Strong communication skills and a positive, team-oriented attitude • Ability to work independently in a remote setting • Comfortable navigating multiple systems during calls • Dependable, punctual, and able to meet performance expectations

🏖️ Benefits

• $1.00 per hour increase upon successful completion of the 90-day introductory period and mastery of all service lines