Marketing Operations Intern

🔥 4 hours ago

🌵 Arizona, Florida, +2 more states – Remote

🌵 Arizona – Remote 🐊 Florida – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote

💵 $25 / hour

👨‍🎓 Internship

⚪️ Entry-level

⚙️ Marketing Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Greystar

WebsiteLinkedInAll Job Openings

10,000+ employees

🏗️ Construction

📦 Logistics

🏠 Real Estate

💰 Debt Financing on 2023-11

Construction • Logistics • Real Estate

Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents.

📋 Description

• Gather and assess resident and customer input to understand business needs and identify trends across feedback channels • Track and monitor KPIs used to evaluate customer satisfaction and business impact • Review incoming resident concerns and support tickets, route them to the appropriate team based on issue type and urgency, and monitor follow-up timelines • Communicate client and customer feedback to team members to support action plans for improvement • Support projects and daily activities alongside the Customer Insights team and cross-functional partners • Complete training programs on customer experience and marketing operations • Assist with triaging, categorizing, assigning, and tracking resident concerns through resolution • Research customer satisfaction and resident experience trends and present findings in a capstone project • Assist senior team members with reporting and analysis for customer insights initiatives • Contribute to special projects with other Greystar teams • Create process documentation to support team efficiency and knowledge-sharing • Present a Final Capstone Project

🎯 Requirements

• Graduating between December 2028 and May 2029 • Preferred major: Marketing, Communications, Business, Project Management, or related fields • Curiosity and a desire to learn • Quantitative background demonstrating analytical and problem-solving abilities • Working knowledge of Microsoft Office, specifically Excel, Word, and PowerPoint • Strong written and verbal communication skills and capability to articulate complex topics • High standard of accuracy, attention to detail, and adherence to deadlines

🏖️ Benefits

• Flexible remote format • Hybrid capacity if located near a Corporate Office • Executive Speaker Series • Business Segment Overviews • Mentor Relationships • Site Visits • Community Outreach • Networking Opportunities • Employee Assistance Program • Paid sick time • Potential eligibility for quarterly or annual bonus program based on individual and company performance