Merchandising Operations Manager

🔥 0 minutes ago

🏄 California, Colorado, +10 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🦞 Maine – Remote 🎰 Nevada – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $135k - $165k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Grove Collaborative

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🛍️ eCommerce

🛒 Retail

🧘 Wellness

eCommerce • Retail • Wellness

Grove Collaborative is a mission-driven eCommerce company dedicated to offering sustainable and eco-friendly home essentials and personal care products. Its mission, 'Beyond Plastic,' focuses on reducing plastic waste through innovative solutions like starter sets that promote sustainability. The company offers a wide range of products, including cleaning essentials, personal care items, home and pantry supplies, and pet care products. Grove Collaborative emphasizes high ingredient standards, affordability, and a commitment to reducing plastic, making environmentally responsible shopping more accessible to consumers.

📋 Description

• Map how merchandising actually works today, not how the org chart says it works. • Redesign core operating processes for speed, accuracy, and margin protection: assortment planning, item setup, pricing and markdown, vendor and PO management, allocation, replenishment. • Own the calendar connecting marketing activations to inventory, so launches are stock-backed, not a surprise to the warehouse. • Translate activation plans into buy, allocation, and replenishment signals; flag stock risk before launch, not after. • Coordinate vendor commitments tied to activations: fill rates, lead times, launch quantities. • Build self-service tools and proactive alerts that scale the buyer-vendor relationship, including visibility into vendor performance. • Build the automation yourself, using Claude and comparable AI tools, no/low-code platforms, and lightweight automation, from concept through rollout. • Run pilots end to end: scope, build, test for accuracy, validate fit, scale. Keep humans in the loop on margin- and inventory-critical decisions. • Maintain a registry of approved tools and active automations, so what exists and what it's for is never a mystery. • Own change management for every rollout: training, AI literacy for non-technical audiences, office hours, a bench of power users. • Build reporting on process and automation performance, and use it to prioritize what gets built next.

🎯 Requirements

• Real fluency in retail merchandising operations, not an adjacent function you've watched from a distance. • You've mapped a broken process and redesigned it, not just diagnosed it. • Basic technical acumen and a genuine willingness to build, no engineering background required. • Comfortable working with a specialist team as a coaching resource, not a build team, and taking their guidance without handing off your job. • You've run a pilot from scoping through adoption, and you know the gap between a demo and something people actually use. • You care about the boring, durable stuff: documentation, SOPs, registries, training, the things that outlast the person who built them. • You think in workflows and root causes, not tickets. • You know the difference between a problem worth automating and one worth leaving alone.

🏖️ Benefits

• Competitive benefits - medical, vision, dental • Equity - shared success is core to our mission • Flexible Paid Time Off - we care most about results • Free VIP membership and 50% employee discount • Working for a company that believes that a small group of people can change the world for the better by creating products and funding initiatives that help the planet!