KYC Specialist

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Growe Talents

WebsiteLinkedInAll Job Openings

11 - 50 employees

🎯 Recruiter

🎮 Gaming

Recruitment • Gaming

Growe Talents is a recruitment agency specializing in the iGaming sector, focused on matching ambitious professionals with roles that drive both personal career growth and business performance. Born from the expert recruitment team at Growe, the company connects talent with opportunities across functions such as software development, CRM, marketing, content, and risk, and emphasizes meaningful matches based on skills, values, and growth potential. Growe Talents also promotes global opportunities, performance-driven rewards, and benefits aimed at supporting candidates and clients in a fast-paced, innovative industry.

📋 Description

• Manage the flow of incoming documents for primary user verification; • Process KYC documentation manually, primarily for clients; • Process and review verification results received from third-party identity verification providers, making approval or escalation decisions where required; • Define the required set of documents for user verification; • Detect fraudulent activity in identity, payment, and residence documents, as well as identify inconsistencies in automated verification results; • Adhere to the expected quality control standards for daily tasks, meet target SLAs, and manage workload efficiently; • Identify primary fraudulent activities and contribute to the development of effective fraud prevention controls; • Ensure the completeness and accuracy of data provided by clients; • Advise clients on missing KYC documents and verification requirements; • Make decisions on the approval of clients' KYC documentation and third-party verification outcomes; • Utilize various CRM systems and identity verification platforms effectively.

🎯 Requirements

• Proficiency in English at an intermediate level or higher • Ability to process large volumes of data in a short period • Ability to work within a rotating shift schedule • Relevant previous experience in the field of customer care/customer onboarding/customer experience • Understanding of basic KYC and AML procedures.

🏖️ Benefits

• Health & Wellness Focus • Global Medical Coverage • Growth Opportunities • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.) • Performance-Driven Rewards • Dynamic Work Environment