Fraud Investigator II

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🔥 1 minute ago

Where this job comes from

Posted on Grow Financial Federal Credit Union's careers page, not through a job board

First seen by Remote Rocketship 1 minute ago

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Logo of Grow Financial Federal Credit Union

Grow Financial Federal Credit Union

501 - 1000 employees

Founded 1955

🏦 Banking

💸 Finance

Banking • Finance • Credit Union

Grow Financial Federal Credit Union is a community-focused financial institution dedicated to serving its members by prioritizing personal needs over profit. Located in Tampa, the credit union offers a range of financial products, including savings and checking accounts, loans, and investment services, while also emphasizing financial literacy and community development. With a commitment to making banking accessible and beneficial for all, Grow aims to help individuals and communities flourish financially through its diverse offerings and educational resources.

📋 Description

• Independently manage a broad range of fraud case types • Review predictive reports daily and take appropriate action on accounts • Contribute to fraud prevention initiatives • Monitor emerging fraud trends • Collaborate with technical partners to understand system outputs and fraud patterns • Participate in Fraud Team area-related projects • Train and educate credit union members and employees on fraud-related topics

🎯 Requirements

• High school diploma or equivalent required • Associate degree preferred • 12 months of experience as a Fraud Investigator I at Grow Financial FCU or 3 years of work experience in a financial-related field such as fraud/loss prevention, BSA/AML compliance, collections, or lending operations • Mature judgment and critical thinking skills • Strong written and verbal communication, presentation, active listening, voice quality, grammar, interpersonal, multitasking, conflict management, and telephone etiquette skills • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook • Ability to operate standard office equipment in a remote or in-office environment • Must be able to sit for extended periods • Must be able to read, write, speak, and type English • Must be able to hear and use a telephone • Ability to perform repetitive computer keystrokes • Ability to travel to other branches or locations as needed • Must reside in one of the eligible states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Montana, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, or Wyoming

🏖️ Benefits

• 15 days of paid vacation to start • Paid holidays and sick time • Paid family leave for eligible team members • Two paid volunteer days each year • Up to $5,250 annually for professional development for full-time team members • 401(k) with employer contributions and matching totaling up to 8% • Medical, dental, vision, virtual care, and mental health support • Special team member discounts on consumer loans • Dedicated in-house training team focused on career growth and development • Remote, hybrid, and in-person work flexibility depending on role

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