Recovery Manager

🔥 0 minutes ago

🏈 Alabama, Arizona, +25 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Grow Financial Federal Credit Union

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1955

🏦 Banking

💸 Finance

Banking • Finance • Credit Union

Grow Financial Federal Credit Union is a community-focused financial institution dedicated to serving its members by prioritizing personal needs over profit. Located in Tampa, the credit union offers a range of financial products, including savings and checking accounts, loans, and investment services, while also emphasizing financial literacy and community development. With a commitment to making banking accessible and beneficial for all, Grow aims to help individuals and communities flourish financially through its diverse offerings and educational resources.

📋 Description

• Oversees the daily operations and productivity of the Recovery Department • Ensures that staff is in compliance with applicable federal and state laws governing the collection of consumer debts and abiding with the Credit Union’s established policies, procedures and practices • Provides leadership, planning, motivation, guidance, encouragement and development to all assigned staff within their area of responsibility • Represents the best interests of both the Credit Union and its members • Meets with supervisors regularly to discuss performance and department related business • Communicates with management concerning the effectiveness and overall performance of the department

🎯 Requirements

• Bachelor of Arts/Science degree from an accredited college or university required, or 4 years of additional collections experience required in lieu of a degree • 3 years collections experience in consumer, direct and indirect auto loans, credit card and mortgages required • Experience in a call center environment beneficial • 2 years supervisory experience required • Must be knowledgeable of Debtor/Creditor Collection Law, Fair Debt Collections Practices Act, and Florida Statutes pertaining to the collection of consumer debts • Familiarization with bankruptcy law is beneficial • Excellent telephonic communication, negotiation and analytical skills needed • Demonstrate ability to recognize and resolve problems quickly and to provide accurate information • Demonstrate the ability to remain courteous in pressure situations • Intermediate to advanced operational knowledge of general office and PC equipment and the use of automated collection software required

🏖️ Benefits

• Medical/Dental/Vision Insurance • Employee discount on loans • Tuition Reimbursement of up to $5,250 per year for full-time team members • Paid Time Off 15 days/year & over 10 Paid Holidays • Paid Volunteer Days Grow provides two bi-annual paid volunteer days to all team members • Retirement Benefits (401K) Grow matches up to 8% for team members • Growth Potential In-house training department dedicated to helping our team members reach their maximum potential