ServiceNow Intern

🔥 1 minute ago

Apply Now
Find Similar Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Logo of Grow Financial Federal Credit Union

Grow Financial Federal Credit Union

501 - 1000 employees

Founded 1955

🏦 Banking

💸 Finance

Banking • Finance • Credit Union

Grow Financial Federal Credit Union is a community-focused financial institution dedicated to serving its members by prioritizing personal needs over profit. Located in Tampa, the credit union offers a range of financial products, including savings and checking accounts, loans, and investment services, while also emphasizing financial literacy and community development. With a commitment to making banking accessible and beneficial for all, Grow aims to help individuals and communities flourish financially through its diverse offerings and educational resources.

📋 Description

• Assist the Service Delivery team in supporting, maintaining, and enhancing the ServiceNow platform under close supervision • Gain hands-on exposure to IT Service Management (ITSM) processes, workflow automation, platform configuration, reporting, Agile methodology, and documentation • Support ticket lifecycle management • Perform basic configuration tasks • Assist with testing and data validation • Author or assist with departmental and system documentation • Collaborate with the team via Microsoft Teams and Cisco WebEx

🎯 Requirements

• Must be currently enrolled as a student pursuing a degree in Information Systems, Information Technology, Computer Science, or a related field at the University of South Florida, University of Tampa, or University of South Carolina • Interest in IT Service Management (ITSM), workflow automation, and enterprise platforms • Familiarity with ServiceNow concepts • Basic understanding of IT support processes and service delivery concepts • Familiarity with IT support incidents and requests, change requests, and network fundamentals preferred • Strong attention to detail • Ability to communicate timely and clearly • Ability to work collaboratively in a team environment • Strong willingness to learn and demonstrate new IT concepts in practice • Must be able to sit for extended periods of time • Must be able to read, write, speak and type English • Must be able to hear and use a telephone and/or video conference equipment and software • Ability to use computers with repetitive keystrokes • Must be able and willing to collaborate on camera via Microsoft Teams and Cisco WebEx • Standard business hours availability: 8:00am–5:00pm, Monday–Friday • Requires a minimum of 20 hours per week and schedule will not exceed 29 hours per week • Must be located in one of the listed eligible U.S. states for remote roles • We do not interview or hire students in F-1 or J-1 status and will not sponsor them for work visas

🏖️ Benefits

• Flexible work arrangements through a “work from where you do your best work” strategy • Flexibility around school schedules • Competitive pay starting at $20/hr • Option to work from HQ or retail locations • Video collaboration, digital tools, community service initiatives and numerous activities

Apply Now