Program Enrollment Specialist

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GT Independence

501 - 1000 employees

👥 HR Tech

☁️ SaaS

👥 B2C

HR Tech • SaaS • B2C

GT Independence is a company that helps people self-direct their long-term care by enabling individuals to hire in-home or community-based caregivers and by handling the administrative tasks such as payroll, taxes, and paperwork. They provide a mobile app for caregivers to track hours, submit timesheets, and obtain approvals, and they guide participants through state-specific Medicaid/Medicare self-direction options so people can remain in their homes and maintain independence.

📋 Description

• Conducts the enrollment process with the person served and their circle of support in a timely manner • Ensures enrollment documents are complete and accurate • Recommends improvements to internal process/systems to prevent future issues and to enhance service experience • Maintains confidentiality and HIPAA compliance • Upholds company values and mission • Other duties as assigned

🎯 Requirements

• 1 year of experience in a related field • Associate degree or Bachelor’s Degree in Business, Human Services/Social Work, or Marketing/Communication preferred • Strong oral and written communication skills • Personal computer skills, specifically Microsoft Office products • Knowledge of principles and processes for providing customer service • Strong ability to participate in a highly effective team • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and terminology • Have or willing to obtain a Notary Public license

🏖️ Benefits

• Flexible paid time off • Competitive wages & benefits • Meaningful opportunities for professional growth

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