Account Manager I

🔥 0 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $77.2k - $106.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Guardant Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

Healthcare • Consulting • Food & Beverage

Guardant Health is a precision oncology company that specializes in using blood tests to revolutionize cancer care. Their innovative tests provide critical insights that help inform treatment decisions for patients across all stages of cancer. By leveraging advanced technology and data, Guardant Health aims to improve clinical outcomes and enhance the overall patient experience in the fight against cancer.

📋 Description

• Drive opportunities in current clients • Work with existing accounts and build processes to identify patients and send samples • Manage overall customer service and accounts • Ensure timely sample acquisition • Drive tests per customer in current accounts • Drive ordering processes for current customers • Streamline customer service • Collaborate with all sales positions to achieve company goals and objectives • Identify and develop opportunities between oncology clients and Guardant Health • Analyze the commercial environment within assigned accounts, determine trends, and provide customer feedback to leadership • Ensure team objectives are met • Work effectively across multiple departments throughout Guardant Health • Represent Guardant Health's culture to internal and external constituents

🎯 Requirements

• 2-3 years of customer service/sales experience with proven past sales performance • Previous experience in pharma, diagnostic, medical device, or biotech setting preferred • Ability to engage in consultative processes and overcome objections • Comfortable communicating and presenting at the executive level • Ability to work independently, communicate proactively, manage multiple projects, prioritize daily tasks, and meet critical deadlines • Knowledge of oncology, hematology, chemotherapeutics, and targeted agents ideal • Excellent negotiation and customer service skills • Strategic sales account planning skills • Listening and problem-solving skills • Ability to handle sensitive information and maintain confidentiality • Customer support abilities throughout the sales cycle • Verbal communication and presentation skills • Proficiency with Microsoft Office, particularly Excel and PowerPoint • Effective and regular use of Salesforce.com • Ability to develop and utilize cross-functional relationships • Ability to work effectively with minimal direction • Problem solving, decision making, and technical learning skills • Strong administrative skills and sophistication to manage business in complex environments • Positive attitude and understanding of organizational growth and change • Demonstrated curiosity, sound judgment, and ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements • Frequent travel (>50%) throughout the territory as needed • Background screening including criminal history required • Ability to lift routine office supplies and use office equipment • Ability to sit for extended periods of time

🏖️ Benefits

• Hybrid work model with designated onsite and work-from-home days for eligible employees • Flexible work-life balance • Reasonable accommodations for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs • Equal employment opportunity