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Senior Business Analyst

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šŸ”„ 0 minutes ago

🐊 Florida, Illinois, +8 more states – Remote

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šŸ’µ $115k - $145k / year

ā° Full Time

🟠 Senior

🧐 Business Analyst

šŸ‘» Ghost score 0%

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Logo of Guardian Industries - DeWitt

Guardian Industries - DeWitt

- employees

šŸ­ Manufacturing

šŸ—ļø Construction

Manufacturing • Construction

Guardian Industries - DeWitt is a facility or operating unit of Guardian Industries listed among Koch companies. Guardian Industries is a global manufacturer best known for producing glass and building-related products and operates multiple manufacturing sites; the DeWitt location is presented in Koch’s careers/company listings as one of the Guardian Industries locations offering roles in manufacturing, engineering, operations and related functions. As part of Koch’s portfolio, the site is positioned within a large industrial/manufacturing network and supports production, operations and career opportunities tied to Guardian’s glass and building products businesses.

šŸ“‹ Description

• Serve as the bridge between business stakeholders, product leadership, and engineering teams across registry, identity verification, and business messaging platforms • Own business requirements, functional specifications, process documentation, and user stories • Translate customer, contractual, and regulatory requirements into clear, testable solutions for Engineering and QA • Maintain traceability between requirements, development work, and acceptance criteria • Own requirements through delivery, addressing implementation risks and ensuring business objectives are met • Analyze and document current- and future-state processes, workflows, business rules, and system interactions • Identify process improvements, automation opportunities, and operational efficiencies • Evaluate cross-product impacts and promote consistency across workflows, data models, and customer experiences • Partner with Product Management on discovery, roadmap planning, prioritization, and solution definition • Collaborate with Customer Success, Operations, customers, and external stakeholders to capture needs and validate solutions • Facilitate stakeholder alignment through communication, documentation, process modeling, and solution validation • Define reporting and analytics requirements for operational KPIs, SLAs, and customer reporting • Analyze platform data and translate insights into recommendations for product, operational, and strategic decisions

šŸŽÆ Requirements

• Experience gathering, documenting, and managing requirements through functional specifications, user stories, acceptance criteria, and related artifacts • Experience facilitating backlog refinement, stakeholder workshops, and cross-functional solution discussions • Experience supporting system integrations and API-driven solutions, including documenting data flows, business rules, and integration requirements • Experience with process analysis, process mapping, and documentation tools such as Confluence, Lucidchart, Miro, or similar platforms • Experience partnering with software engineering teams and external development vendors throughout the delivery lifecycle • Experience analyzing data using SQL or similar tools to support business decisions • Experience operating in a B2B or SaaS environment supporting customers and contractual service commitments • Experience building or supporting similar platforms, such as registries or compliance systems, identity or entity verification systems, or messaging/communications platforms • Telecommunications, messaging, or wireless ecosystem experience is advantageous • Experience with KYC/KYB processes, identity verification platforms, or business entity data management is advantageous • Experience with billing and subscription management platforms such as Stripe or Chargebee is advantageous • Experience supporting regulated industries or compliance-driven environments is advantageous • Experience with Power BI, Tableau, or QuickSight is advantageous • Website UX experience is advantageous • CBAP, PMI-PBA, or similar certification is advantageous • Spanish fluency is advantageous

šŸ–ļø Benefits

• Variable pay, issued as a monetary bonus or in another form • Medical insurance • Dental insurance • Vision insurance • Flexible spending accounts • Health savings accounts • Life insurance • Accidental death and dismemberment (ADD) insurance • Disability insurance • Retirement plan • Paid vacation/time off • Educational assistance • Infertility assistance • Paid parental leave • Adoption assistance • Flexible work environment

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